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Gigaset 4000 Comfort, IM2 eng, A31008-G4000-B002-3-PM19 4000CO.FM 15.03.02
Guarantee
Scope
● This equipment guarantee applies to end users (“customers”). This
guarantee does not in any way affect the customer's statutory rights.
● The guarantee applies to the supplied devices and all their components
but not to their installation or configuration or to the services provided
by the dealer. Manuals and any software supplied on a separate data
medium are excluded from the guarantee. This guarantee does not ap-
ply to decorative covers or any other personalised parts or software not
included in the scope of supply. The guarantee also does not apply to
decorative top or bottom shells for special editions.
●
The guarantee provides for devices or components that, despite proper
care and use, have demonstrably developed defects due to faulty work-
manship and/or faulty materials to be replaced or repaired at our discre-
tion free of charge. The guarantee does not cover normal wear and tear.
Alternatively, we reserve the right to replace the defective device with
a successor model or reimburse the original purchase price on return of
the defective device. Our decision is final. Any legal claims are exclu-
ded.
● Claims under the guarantee cannot be made if
– the defect or damage was caused by improper care or use. Improper
care or use includes the following:
– Opening the device (this is classed as third-party intervention)
– Manipulating components on the printed circuit board
– Manipulating the software
– Defects or damage caused by dropping, breaking, lightning or ingress
of moisture. This also applies if defects or damage was caused by me-
chanical, chemical, radio interference or thermal factors (e.g. microwa-
ve, sauna, etc.).
– Repairs or other work done by persons not authorised by us.
– Devices fitted with accessories not authorised by Siemens.
●
Any further claims due to damage are excluded, such as damage arising
outside the device, provided this was not due to gross negligence and/
or intent on our part.
● Claims under the guarantee must be made as soon as the defect is no-
ticed.
● A till receipt showing the date of purchase must be presented as proof.
Each claim under the guarantee is accepted with the express reservati-
on that subsequent investigations confirm the validity of the claim.
●
Any devices or components that are replaced become our property.
● The costs of materials and labour will be borne by us, but not the costs
of transport, postage or freight.
● We are entitled, at our discretion, to make technical changes (such as
firmware updates) beyond repair or replacement in order to upgrade the
device to the latest state of the art. There is no additional charge to the
customer for this work. Our decision is final. Any legal claims are exclu-
ded.
●
The guarantee is valid in the country of purchase. It applies only if the
device is operated in the relevant geographical area in accordance with
the information on the packaging and in the operating instructions.
●
Any further claims are excluded. Siemens is not liable in any circum-
stances for downtime, loss of profits, loss of data or loss of any other
information. The customer alone is responsible for safeguarding such
data and information.
● Changes to this guarantee require prior approval by Siemens in writing.
