68
Add-ons
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012
Version: %@27.05.2010
Login failed
This message shows that, although the app could reach the Gigaset server, the login did
not succeed.
Miscellaneous
Problem: The login ID and/or the password are incorrect.
Solution: Enter the login ID and password again, taking care with special
characters and spaces.
Problem: The app has not logged off properly from the server (e.g., as a result
of losing the Internet connection on the end device).
Solution: After 10 minutes the Gigaset allows renewed login for connections
that have been unexpectedly interrupted.
Problem: When a contact is displayed in the call list under iOS4 the app crashes.
Solution: Upgrade to Version 1.5. Version 1.0 has only been tested to iOS 3.1.3®.
Problem: Gaps in call lists/call lists differ from Gigaset Web UI.
Solution: Increase the number of entries to be retrieved since the last refresh
(default is 25). From Version 1.5, entries since the last refresh are
completely filled.
Problem: Initiating a call via the Gigaset fails/no response
Solution: Check whether the Gigaset can reach the phone number configured
in the app; if necessary, modify the routing for this phone number.
