Bedienungsanleitung Siemens HB331.2M (Seite 13 von 24) (Englisch)

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Troubleshooting

Malfunctions often have simple explanations. Refer to the table

before calling the after-sales service as you may be able to

remedy the fault yourself.

Malfunction table

If a dish doesn't turn out as well as you had hoped, refer to the

section Tested for you in our cooking studio, where you will

find plenty of cooking tips and tricks.

: Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be carried

out by one of our trained after-sales engineers.

Caution!

If the supply cord is damaged, it must be replaced by the

manufacturer, its service agent or similarly qualified persons in

order to avoid a hazard.

Replacing the bulb in the oven ceiling light

If the bulb in the oven light fails, it must be replaced. Heat-

resistant, 40 watt spare bulbs can be obtained from our after-

sales service or a specialist retailer. Only use these bulbs.

: Risk of electric shock!

Switch off the circuit breaker in the fuse box.

1. Place a tea towel in the oven when it is cold to prevent

damage.

2. Unscrew the glass cover by turning it anti-clockwise.

3. Replace the bulb with one of the same type.

4. Screw the glass cover back in.

5. Remove the tea towel and switch on the circuit breaker.

Glass cover

You must replace a damaged glass cover. Suitable glass

covers may be obtained from the after-sales service. Please

specify the E number and FD number of your appliance.

After-sales service

Our after-sales service is there for you if your appliance needs

to be repaired. We will always find the right solution in order to

avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and

the production number (FD no.) so that we can provide you with

the correct advice. The rating plate containing these numbers is

found on the side of the oven door. To save time, you can make

a note of the number of your appliance and the telephone

number of the after-sales service in the space below, should it

be required.

Please note that there will be a fee for a visit by a service

technician in the event of a malfunction, even during the

warranty period.

Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can

therefore be sure that the repair is carried out by trained service

technicians who carry original spare parts for your appliances.

Problem Possible cause Remedy/information

The oven does

not work.

The circuit

breaker is

defective.

Look in the fuse box and

check that the circuit

breaker is in working order.

Power cut Check whether the kitchen

light or other kitchen appli-

ances are working.

The clock dis-

play flashes.

Power cut Reset the clock.

The oven does

not heat up.

There is dust on

the contacts.

Turn the control knobs back

and forth several times.

E no.

FD no.

After-sales service

GB 0344 892 8999

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak. Off peak 0.0088 € per

minute.

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Siemens HB331.2M Seite 13

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