17
Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service as you may be able to
remedy the fault yourself.
Malfunction table
If a dish doesn't turn out as well as you had hoped, refer to the
section Tested for you in our cooking studio, where you will
find plenty of cooking tips and tricks.
Error messages
If an error message with
“ appears, press the 0 button. Then
reset the clock. If the error message appears again, call the
after-sales service.
You can take remedial action yourself if the following error
messages are displayed.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Replacing the bulb in the oven ceiling light
If the bulb in the oven light fails, it must be replaced. Heat-
resistant, 40 watt spare bulbs can be obtained from our after-
sales service or a specialist retailer. Only use these bulbs.
: Risk of electric shock!
Switch off the circuit breaker in the fuse box.
1. Place a tea towel in the oven when it is cold to prevent
damage.
2. Remove the glass cover. To do this, press back the metal
tabs with your thumb (Fig. A).
3. Unscrew the bulb and replace it with one of the same type
(Fig. B).
4. Refit the glass cover. When doing this, insert it on one side
and press firmly on the other side. The glass cover will click
into place.
5. Remove the tea towel and switch on the circuit breaker.
Glass cover
You must replace a damaged glass cover. Suitable glass
covers may be obtained from the after-sales service. Please
specify the E number and FD number of your appliance.
Problem Possible cause Remedy/information
The oven does
not work.
The circuit
breaker is
defective.
Look in the fuse box and
check that the circuit
breaker is in working order.
Power cut Check whether the kitchen
light or other kitchen appli-
ances are working.
0 and three
zeros light up in
the display.
Power cut Reset the clock.
The oven does
not heat up.
There is dust on
the contacts.
Turn the control knobs back
and forth several times.
The oven door
cannot be
opened. The
H
symbol lights
up in the dis-
play.
The oven door
is locked by
x
self-cleaning.
Wait until the oven has
cooled down and the
H
symbol goes out.
The oven does
not heat up. A
Ü
small square
lights up in the
display.
The oven is in
demonstration
mode.
Switch off the circuit
breaker in the fuse box and
switch it on again after
approximately 20 seconds.
Now, within approx.
2 minutes, press and hold
the
h button for approx.
4 seconds until the
Ü
square goes out.
”‰ appears in
the display.
Automatic
switch-off has
been activated.
Turn the function selector to
the off position.
Error message Possible cause Remedy/information
“‹‚‚
A button was
depressed for
too long or is
covered up.
Press all buttons individu-
ally. Check whether any but-
tons are jammed, covered
up or soiled.
“‹‚†
The tempera-
ture in the cook-
ing
compartment is
too high.
The oven door locks and
heating is suspended. Wait
until the oven has cooled
down. Press the
0 button
and reset the clock.
