Unified Communications
A31003-P3010-U105-16-7619, 03/2014
38 myAttendant, User Guide
Journal
5.6.4 How to Change the Retention Period for Journal Entries
Step by Step
1) Click Setup.
2) Click on My Preferences > Miscellaneous.
3) Under Keep call history for, enter the time (in days) for which the call history
is to be retained.
4) Click Save.
Related Topics
5.6.5 How to Configure the Journal Export
Use the following steps to
• specify the storage location of the CSV file for manually and automatically
exported journal data
• enable or disable the automatic export of journal data
Step by Step
1) Click on Setup.
2) Click on My Preferences > Miscellaneous.
3) In the Journal area, under Export path, click on Search.
4) Select the desired storage location for the CSV file and click Save.
5) Enable or disable the automatic export of journal data:
• If you want to activate the automatic export, select the Enable export
check box.
• If you want to deactivate the automatic export, clear the Enable export
check box.
6) Click on Save.
Related Topics
5.6.6 How to Export the Journal Manually
Prerequisites
• You have specified a storage location for the journal data to be exported.
Step by Step
1) Click on the Journal tab or in the corresponding window.
2) Click on Export.
Once a export is completed, a window appears with a link to the generated
CSV file containing the exported journal data.
