Bedienungsanleitung Silvercrest IAN 339022 SDA 350 A2 (Seite 36 von 124) (Deutsch, Englisch, Holländisch, Französisch, Polnisch, Schwedisch)

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14. Warranty of the

HOYER Handel GmbH

Dear Customer,

your device is provided with a 3 year war-

ranty starting with the purchase date. In the

event of product defects, you are entitled to

statutory rights against the vendor. These

statutory rights are not restricted by our war-

ranty presented in the following.

Warranty conditions

The warranty period starts with the purchase

date. Please keep the original purchase re-

ceipt in a safe place. This document is re-

quired to verify the purchase.

If within three years from the purchase date

of this product a material or factory defect

occurs, the product will be repaired or re-

placed by us – at our discretion – free of

charge to you, or the purchase price will be

refunded. This warranty implies that within

the period of three years the defective de-

vice and the purchase receipt are presented,

including a brief written description of the

defect and the time it occurred.

If the defect is covered by our warranty, the

repaired or a new product will be returned

to you. No new warranty period starts with

a repair or replacement of the product.

Warranty period and statutory

claims for defects

The warranty period is not extended when

the warranty has been claimed. This also ap-

plies to replaced and repaired parts. Any

damages and defects already existing at the

time of purchase must be reported immedi-

ately upon unpacking. Repairs arising after

the expiration of the warranty period are

subject to a charge.

Warranty coverage

The device was produced carefully according

to strict quality guidelines and tested diligent-

ly prior to delivery.

The warranty applies to material or factory

defects.

Excluded from the warranty are

wear parts subject to normal wear

and damages to fragile parts, e.g.

switches, batteries, lamps or other

parts manufactured from glass.

This warranty expires if the product is dam-

aged, not used as intended or not serviced.

For the proper operation of the product, all in-

structions listed in the operating instructions

must be observed carefully. Any form of use

and handling that is advised against in the

operating instructions or warned against

must always be avoided.

The product is only intended for private and

not for commercial use. In the case of incor-

rect and improper treatment, use of force and

interventions not performed by our author-

ised Service Centre, the warranty shall cease.

Handling in case of a warranty

claim

In order to ensure prompt processing of your

matter, please observe the following notes:

• Please keep the article number

IAN: 339022_1910

and the purchase

receipt as a purchase verification for all in-

quiries.

• The article number can be found on the

rating plate, an engraving, the title

page of your instructions (in the bottom

left), or as a label on the rear or under-

side of the device.

• If faulty operation or other defects occur,

first contact the Service Centre listed in

the following by telephone or email.

• Then, you are able to send a product re-

ported as defective free of charge to the

service address specified to you, includ-

ing the purchase receipt and the infor-

mation on the defect and when it

occurred.

__339022_1910_Doerrautomat_B8.book Seite 34 Mittwoch, 15. Januar 2020 1:48 13

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