Page 2 Skype Connect User Guide
About this guide
Skype Connect™ provides connectivity between your business and the Skype community.
By adding Skype Connect to your existing SIP-enabled PBX, your business could save on
your communication costs with little or no additional upgrades required.
This guide has been written for administrators of Skype Connect. Using a ctitious
business, Architects, it provides detailed, step-by-step guidance on how to set up and
manage Skype Connect using Skype Manager™, the web-based management tool that
lets you centrally manage Skype for businesses of any size.
This guide may also be a useful reference for any Skype Channel Partner responsible for
setting up Skype Connect for a customer with a SIP-enabled PBX.
Please note that this guide does not cover the other actions you can perform in your
Skype Manager and assumes that you are already familiar with the terminology and
functionality of Skype Manager. Please read both the Skype Manager User Guide and
this guide before setting up Skype Connect.
Finding more information
If you're new to Skype Connect and need to get up to speed fast, you may be interested
in the Skype Connect Quick Start Guide. This guide, along with a range of self-help
resources for both technical and non-technical issues, is available on the Skype Support
site:
support.skype.com
This site contains comprehensive information on how to get the most out of Skype,
including troubleshooters, FAQs, user guides, technical guides and quick start guides.
We’ve also created the Skype Connect Requirements Guide for use by IT managers and
administrators. Please read this document before conguring your SIP-enabled PBX.
The Skype Connect Troubleshooting Guide is also available. It covers common issues
you may experience implementing Skype Connect and the ways you can resolve them.
For information on all Skype for Business products, visit the Skype for Business area of
the Skype website:
skype.com/business
Contacting Skype
If you need help with Skype Connect, you can nd more answers in our Skype Connect
FAQs section:
support.skype.com/category/SKYPE_CONNECT
