12. Q: Why the Motion Detection function is not working
A: Please check the Motion Detection setting , level of sensitive are correct or not.
13. Q: Why the Alarm is not working?
A: Please check the alarm setting, alarm port, alarm input are correct or not.
14. Q：Why the DVR keep buzzer?
A: Please check the relevant Alarm setting, the Motion Detection is enable or not, I/O Alarm whether set as
“NC”, and the relevant Disk Alarm setting.
15. Q: After connected to BNC, DVR can display video but the menu, mouse, front panel button and remote
control are all unavailable.
A: Connect VGA output : change the output to "CVBS" in "main menu-basic setup--system" and then
connect BNC output.If no VGA displayer, please press the front panel "menu" button for about 15s till
system switching to BNC output mode automatically..
16. Q: How to do if forgetting password.
A: If the modified password is lost , you can press the front panel "enter" button for about 15s to restore
the factory default. Factory default password is 0000 0000.
17. Q: If DVR always happens reboot or stops at the turn on logo and can't enter into the system, how to do?
A: First of all, take the HDD out and check the problem solved or not. If problem solved, then it should be
the HDD's error and formating the HDD is the solution. If problem still exist, please connect seller or
supplier for latest upgrading software
18. Q: Connected with VGA or BNC (CVBS definition) output, DVR shows logo but no image displays after
entering system. How to do?
A: Connect the DVR with HDMI displayer,then alter the definition to VGA or BNC via it.
FYI: The suitable definition of BNC is CVBS ; HDMI is 1920*1080 ; VGA are the left options.
