Bedienungsanleitung Slingbox PRO (Seite 13 von 17) (Englisch)

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Slingbox PRO • Page 13

Sling Media is not responsible for customer products received without an RMA number

and may reject such products.

Upon receipt at the designated Sling Media Returns Center, Sling Media will either

refund the purchase price of your product (including tax and original shipping and

handling costs) or replace your product with a new unit.

(b) DOA returns for products purchased at a retail store

If you purchased your product through a retail location, you may be eligible for a full

credit or full replacement within the retailer’s return policy. You should contact the retail

location where you purchased the product, as their return policies may vary.

3. Warranty returns

Regardless of where your Sling Media product was originally purchased, and provided

that you are the original end user customer, if your Sling Media product fails under

warranty, you should contact our Technical Support Center at 1-877-GO-SLING to

validate the warranty failure and to obtain a Return Material Authorization (RMA)

number. Our agents will help you through the process so that you can return your

product for replacement. Please note that dated proof of original purchase will be

required. Products or parts must be shipped to Sling Media’s designated Returns

Center using a trackable shipping method, and packaged appropriately for safe

shipment. You are responsible for one-way shipping charges.

Sling Media is not responsible for Customer products received without an RMA number

and may reject such products.

Upon receipt at Sling Media’s designated Returns Center, Sling Media will service and

return the original device within 5-7 business days. Repaired or replacement products

will be shipped back to you at Sling Media’s expense.

4. Out of Warranty (OOW) returns

If your Sling Media product fails outside the normal warranty period, or the standard

warranty has been voided, you should contact our Technical Support Center at 1-877-

GO-SLING to obtain a Return Material Authorization (RMA) number. OOW Returns will

be processed for a charge (see table below for current OOW charges). Our agents will

help you through the process so that you can return your product for replacement.

Products or parts must be shipped to Sling Media’s designated Returns Center using

a trackable shipping method, and packaged appropriately for safe shipment. You are

responsible for one-way shipping charges.

Sling Media is not responsible for Customer products received without an RMA number

and may reject such products.

Upon receipt at Sling Media’s designated Returns Center, Sling Media will service and

return the original device within 10 business days. Repaired or replacement products

will be shipped back to you at Sling Media’s expense, as part of the OOW charge.

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Slingbox PRO Seite 13

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