Bedienungsanleitung Smeg SRA 20 NE 2 (Seite 21 von 37) (Englisch)

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TROUBLESHOOTING GUIDE/AFTER-SALES

SERVICE

Before calling After-sales Service....

Performance problems often result from simple

things you can find and solve yourself without

tools of any kind.

If your refrigerator does not work

•

Is the power plug plugged into a live socket

with the proper voltage?

•

Have you checked your home’s fuses?

If there are noises or vibrations

Most of the noises are normal. Hard surfaces

like the floor, walls, and cabinets can make the

noises seem louder. The following describes

the most common types of noises and what

may be making them.

• Slight hum

You may be hearing the refrigerator's fan motor

and moving air.

• Clicking noises

The thermostat clicks when the refrigerator

stops running and when it starts. The defrost

timer clicks when the defrost cycle starts and

stops.

• Water noises

When the refrigerator stops running, you may

hear a gurgling noise in the pipes for a few

minutes. You may also hear the defrost water

running into the defrost water pan.

• Ice maker noises

Since your appliance has an ice maker, you

may hear buzzing (from the water valve),

trickling water and the clatter of the ice falling

into the bucket.

If your ice maker does not work:

•

Has the freezer had enough time to become

cold? With a new refrigerator this may take

overnight.

•

Is the ice maker ON/OFF button set to ON?

•

Is the water turned on? Is water getting to the

ice maker?

•

Is there a water filter installed on the

refrigerator?

This filter may be clogged or installed

incorrectly. First, check the filter installation

instructions to ensure that the filter was

installed correctly and is not clogged. If

installation or clogging is not a problem, call

a qualified technician.

If there is water in the defrost pan:

•

This is normal in hot, damp weather. The pan

can even be half full. Make sure the

refrigerator is level so that the water does not

overflow.

If the edges of the refrigerator cabinet, which

come in contact with the door seal, are warm

to the touch:

•

This is normal in hot weather when the

compressor is running.

If the light does not work:

•

Have you checked your home’s fuses?

•

Is the power plug plugged into a live socket

with the proper voltage?

•

Has the light bulb burnt out?

In the case of burned out bulbs:

1.Always remove the power plug from the

socket.

2.See chapter “Maintenance and Cleaning”.

If the motor seems to run too much:

•

Is the condenser free of dust and fluff?

•

Are the doors properly closed?

•

Are the door seals properly fitted?

•

On hot days or if the room is warm, the motor

naturally runs longer.

If the door has been opened a lot or if a large

amount of food has been stored, the motor will

run longer to cool down the interior.

61502000GB.fm Page 48 Friday, April 22, 2005 5:00 PM

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