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User’s manual SOLIS MASTER 5000 DIGITAL
12.0 Service and maintenance
Proper and trouble-free functioning of the machine is subject to regular cleaning
and descaling in accordance with our recommendations. Despite proper service and
maintenance, every espresso machine is subject to normal wear and tear if used in-
tensively. Regular control by the SOLIS Service Centre or a properly authorised ser-
vice person will prolong the life of your machine and ensure top quality coffee.
In case of repairs, please contact:
Switzerland:
SOLIS AG, Service Centre
Solis-Haus
8152 Glattbrugg-Zurich
Phone 01/810 18 18, Fax 01/810 30 70
E-Mail: info@solis.ch
Internet: www.solis.ch
Germany:
SOLIS DEUTSCHLAND GmbH
Service Centre
Am Krebsgraben 18
D-78048 VS-Villingen
Phone (07721) 8406-0
Fax (07721) 8406-33
E-Mail: info@solis.de
Internet: www.solis.de
In all other countries where SOLIS products are sold, please refer to the
SOLIS service center mentioned in the warranty card.
Attention: In compliance with our warranty conditions, all service work is to be
carried out only by the SOLIS Service Centre or properly authorized service persons.
13.0 Useful tips about coffee
Good coffee depends not only on the appliance used but also on the quality of the
water, the blend of coffee, the grinding, the temperature etc.
Keep the following tips in mind:
– Always use fresh coffee and darker roasts, such as the SOLIS
products specially blended for use with espresso machines.
– Fresh coffee should always be stored in a cool place.
It can be deep frozen and may be used directly while still cold.
– If the coffee flows too fast or too slowly, the reason usually
is the incorrect setting of the grinder.
– Coffee flows too fast: adjust grinder to a lower position, e.g. Pos. 5
– Coffee flows too slow: adjust grinder to a higher position, e.g. Pos.11
Recommended grinder setting: Position 8 (+/-2)
Important: the grinder may only be adjusted while it is in motion.
– Coffee tastes best when using pre-warmed cups. For quick and easy
prewarming of cups, rinse the cup with hot water from the hot water nozzle.
