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3.15 Except as expressly provided by law, a warranty intervention does not renew
the warranty period of the Product. The rights arising from the Warranty are not
transferable to the purchaser of the Product.
3.16 The equipment must be installed in accessible places and without risk to the
technician. The means necessary for access to them shall be made available by the
Buyer, and the Buyer shall be responsible for any charges arising therefrom.
3.17 The Warranty is valid for the Products and equipment sold by Solzaima SA
solely and exclusively within the geographical and territorial zone of the country where
the Product was sold by Solzaima.
4. Circumstances that exclude the application of the Warranty
Excluded from the Warranty, being the total cost of the repair borne by the Buyer, the
following cases:
4.1. Products with more than 2000 operating hours;
4.2. Refurbished and resold products;
4.3. Maintenance operations, Product settings, commissioning, cleaning,
elimination of errors or anomalies that are not related to deficiencies of equipment
components and replacement of the batteries;
4.4. Components in direct contact with fire such as: vermiculite supports, deflector
or protective plates, vermiculite, sealing lanyards, burners, ash drawers, wood chips,
smoke registers, ash grates, whose wear is directly related to the conditions of use.
Degradation of the paint, as well as corrosion due to degradation of the paint, due to
overloading of fuel, use of an open drawer or excessive drainage of the installation
chimney (the chimney must respect the drawing recommended in the Product
Technical Data Sheet). Glass breakage due to improper handling or other reason not
related to Product deficiency. In the pellet family, the ignitors are aware part, so they
are only guaranteed for 6 months, or 1000 ignitions (whichever comes first);
4.5. Wear considered components, such as bearings and bushes;
