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4.8.Defects caused by the use of accessories or replacement components other than those
determined by Solzaima, S.A.;
4.9.Defects arising from non-compliance with the instructions for installation, use and
operation or from applications that do not conform to the use for which the Product is
intended, or from abnormal climatic factors, from extraneous operating conditions,
overload or from improperly performed maintenance or cleaning;
4.10.Products that have been modified or handled by persons outside the Official Technical
Services of the brand and consequently without explicit authorization from Solzaima, S.A.;
4.11.As breakdowns caused by external agents (rodents, birds, spiders, etc.), atmospheric
and/or geological phenomena (earthquakes, storms, frosts, hail, thunderstorms, rains,
etc.), aggressive humid or saline environments (e.g. proximity to the sea or river), as well
as those derived from excessive water pressure, inadequate electrical supply (voltage with
variations greater than 10%, compared to the nominal value of 230V, or, voltage in
neutral greater than 5V, or, absence of ground protection), pressure or supply of
inadequate circuits, acts of vandalism, urban clashes and armed conflicts of any kind, as
well as derivatives;
4.12.The non-use of fuel recommended by the manufacturer is a condition of exclusion
from the Warranty;
Explanatory note: In the case of pellet appliances the spent fuel must be certified by EN
14961-2 grade A1. Also, before buying large quantities you should test the fuel to see how
it behaves.
In firewood equipment this must have a moisture content of less than 20 %.
4.13.the appearance of condensation, either by poor installation or by the use of fuels
other than virgin firewood (such as pallets or wood impregnated with paints or varnishes,
salt or other components), which may contribute to the accelerated degradation of the
equipment, especially its combustion chamber;
4.14.All Products, Components or components damaged in transport or installation;
4.15.As cleaning operations carried out on the appliance or its components, caused by
condensation, fuel quality, poor fit or other circumstances of the place where it is installed.
