Bedienungsanleitung Sommer S 9060 Tiga plus (Seite 88 von 100) (Englisch)

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15. Troubleshooting

15.4 Troubleshooting table

Problem Possible causes Test/check Remedy

The operator opens

the door when the

transmitter or control

device is actuated but

does not close it

• Photo eye and safety

device have been

destroyed

• Check photo eye and safety

devices

• Remove obstacle

• The photo eye must be aligned

• If necessary, have it checked and

replaced by a qualied specialist

• Automatic closing

function activated

• Wait to see whether the operator

starts automatically after 30

seconds

• Automatic closing function

deactivated

• Have the cause corrected by a

trained electrician

Operator cannot be

operated with the

control device

• No power • Check power supply • Check the power socket with a

different device, for example with a

lamp

• End switch in carriage

defective

• Unlock operator and push

carriage to the centre of the track

• Lock operator

• Actuate transmitter

• If the operator now still does not

close and open, the end switch

is defective.

• Have the end switch replaced by a

qualied specialist.

• The operator was

deactivated by the

emergency release

mechanism

• Check that the door can be

moved manually

• Pull the emergency release to

activate the operator

• Control device incorrectly

connected to the

operator

• Check function of operator with

a transmitter

• Check wiring, correct if necessary

• Transmitter defective • Operator cannot be started with

the transmitter.

• Check transmitter power supply

• If necessary, replace the battery of

the transmitter

• If necessary, replace the transmitter

with a new one

• Operator defective • Operator cannot be started with

the transmitter or the connected

control device.

• Have operator repaired or replaced

by a qualied specialist

• Electrical supply voltage

outside the approved

range

• Have the mains power supply

checked by a trained electrician

• Have the cause corrected by a

trained electrician

• ALARM safety input

triggered

• Red trafc light for exterior and

green trafc light for interior

ash quickly

• Status LED is off

• Reset ALARM safety input, see

Chapter "11.9 ALARM and SAFETY

connection", section "ALARM".

• SAFETY safety input,

e.g. emergency stop,

triggered

• Status LED is off, the status

LED flashes.

• Reset SAFETY safety input, see

Chapter "11.9 ALARM and SAFETY

connection", section "SAFETY".

When a button on the

transmitter is pressed,

the door does not

open or close

• Transmitter not

programmed

• Radio LED does not light when

the transmitter is operated

• Program transmitter

• Battery in the transmitter

is at

• Replace the battery of the transmitter

• Transmitter defective • LED on transmitter does not

light

• Replace transmitter

Radio command

cannot be

programmed

• Memory full • All four LEDs blink cyclically

for about 3 seconds and then

go out.

• Memory full, see Chapter

"10.5 Programming the

transmitter"

MEMO Identier error • Incorrect MEMO • All four LEDs blink cyclically for

a short time and then go out for

a long time.

The operator lighting of the

carriage blinks 4 times short and

4 times long.

• Disconnect operator from the power

supply, unplug Memo,

re-supply operator with power

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