Bedienungsanleitung Sommer S 9110 base plus (Seite 72 von 80) (Englisch)

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16. Troubleshooting

16.4 Troubleshooting table

Problem Possible cause Test/check Remedy

The operator opens

the door when the

transmitter or control

device is actuated but

does not close it.

• Photocell and safety

device interrupted

• Check photocell and safety

devices

• Remove obstacle

• The photocell must be aligned

• Have it checked and replaced by a

qualiedspecialist

• Automatic closing

function activated

• Wait to see whether the

operator starts automatically

after 30 seconds

• Automatic closing function

deactivated

• Have the cause corrected by a

trained electrician

Operator cannot be

operated with the

control device.

• No power • Check power supply • Check the power socket with a

different device, for example by

plugging in a lamp

• Limit switch on motor

carriage defective

• Unlock operator and push

motor carriage to the centre of

the track

• Lock operator

• Actuate transmitter

• If the operator still closes the

door but does not open it,

the limit switch is defective

• Have the limit switch replaced by a

qualiedspecialist

• The operator was

unlocked by the

emergency release

mechanism

• Check that the door can be

moved manually

• Pull the emergency release handle

to lock the operator

• Control device

incorrectly connected to

the operator

• Check function of operator

with a transmitter

• Check wiring, correct if necessary

• Transmitter defective • Operator cannot be started

with the transmitter

• Check transmitter power supply

• If necessary, replace the battery of

the transmitter

• If necessary, replace the

transmitter with a new one

• Operator defective • Operator cannot be started

with the transmitter or the

connected control device

• Have operator repaired or

replacedbyaqualiedspecialist

• Electrical supply voltage

outside the approved

range

• Have the mains voltage

checked by a trained

electrician

• Have the cause corrected by a

trained electrician

When a button on

the transmitter is

pressed, the door

does not open or

close.

• Transmitter not

programmed

• Radio LED does not light

up when the transmitter is

operated

• Programme transmitter

• Battery in the

transmitterisat

• Replace the battery of the

transmitter

• Transmitter defective • LED on transmitter does not

light up

• Replace transmitter

Radio command

cannot be

programmed.

• Memory full • All four LEDs for radio blink

cyclically for about 3 seconds

• Memory full, see Chapter

"10.6 Information on Memo"

and "10.8 Deleting a transmitter

button from the radio channel"

MEMO Identier error • Incorrect MEMO • All four LEDs blink cyclically

for a short time and then

go out for a long time. The

operator lighting of the motor

carriage blinks 4 times short

and 4 times long.

• Disconnect operator from the

power supply, unplug Memo,

re-supply operator with power

MEMO device type

error

• System error • All four LEDs blink cyclically

for a long time and then go

out for a short time. If voltage

is present, the operator

lighting of the motor carriage

blinks an additional four times.

• Memo can be deleted via

the Radio button, see Chapter

"10.8 Deleting a transmitter

button from the radio channel"

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