Bedienungsanleitung Sommer S 9110 pro (Seite 79 von 88) (Englisch)

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16. Troubleshooting

Problem Possible cause Test/check Remedy

MEMO device type error

• System error • All four LEDs blink cyclically

for a long time and then go out

for a short time. If voltage is

present, the operator lighting

ofthemotorcarriageashes

an additional four times.

• Memo can be deleted via the

Radio button, see chapter

"10.11 Deleting all radio

channels in the receiver"

Operator stops the

door during closing

and opens it partially or

completely.

• Door has detected an

obstacle

• Check whether there are

any objects in the movement

range of the door

• Remove the object

• If necessary, have door

mechanism checked and set by

aqualiedspecialist

• Photocell was

interrupted

• Check LEDs on photocell • Remove obstacle

• Photocell defective

or misaligned

• Align photocell

• Check wiring

• If necessary, have defective

photocell replaced

Operator stops while

the door is opening

• Door has detected

an obstacle

• Check whether there are

any objects in the movement

range of the door

• Check the weight balance of

the door - it must run smoothly

• Remove obstacle

• If necessary, have door

mechanism checked and repaired

byaqualiedspecialist

Operator lighting or the

Lumi pro

supplemental

lighting does not

function

• Operator lighting

defective

• Lumi pro

supplemental lighting

defective

• Have motor carriage replaced with

anewonebyaqualiedspecialist

• If necessary, replace Lumi pro

supplemental lighting

Speed varies while

opening and closing the

door

• Track dirty • Clean with a moist lint-free cloth,

see chapter "15.3 Care"

• Chain tightened

incorrectly

• Tighten the chain, see chapter

"6.4 Installing the operator

system for installation variants

A and B" or "6.5 Installing the

operator system for installation

variant C"

16.5 Replacing the motor carriage

The instructions for "Disassembling the motor

carriage" can be downloaded from SOMMER at:

www.sommer.eu

If applicable, save the existing settings on the existing

motor carriage via SOMlink and a WiFi-enabled device.

The settings can be transferred to the new motor

carriage later. The new motor carriage is in delivery

condition from the factory. After replacing the motor

carriage, make sure that used accessories have been

transferred to the new motor carriage.

Initial operation must be repeated, and the special

functions of the motor carriage must be reset, see

chapter "9. Initial operation" and "10. Connections

and special functions of the motor carriage."

Handheld transmitters which are used must also be

reprogrammed, see Chapter "10.5 Programming the

transmitter." On the other hand, handheld transmitters

do not have to be programmed if the Memo accessory

part has already been used.

After successful initial operation, run a function test and

a final test, see chapter "13. Function test and final

test."

INFORMATION

Save the existing settings of the motor

carriage with the help of SOMlink and

a WiFi-enabled device. After the new

motor carriage has been inserted,

reinstall the data.

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