End User License Agreement 92
its service partners reserve the right to charge a handling fee if a returned product is found not
to be under warranty according to the conditions below.
Please note that some of your personal settings, downloads or other information may be lost
when your Sonim Product is repaired or replaced. Sonim does not take any responsibility for
any lost information of any kind and will not reimburse you for any such loss.
You should always make backup copies of all the information stored on your Sonim Product
such as downloads, calendar and contacts before handing in your Sonim Product for repair or
replacement.
Phone Care
The Sonim XP STRIKE is designated class IP68 for dust and water protection, according to the
IEC Ingress Protection (IP) Standard 60529. This means that the phone is dust protected and
can be submerged into 2m deep water for up to 30 minutes. Immersion in deeper water can
damage it and must be avoided.
The Sonim XP STRIKE is solid and built for heavy duty use. Its design protects against
disassembly or mechanical damage when subjected to forces equal to free fall from the height
of 2 meters. Subjecting the phone to stronger impact and forces can damage it and must be
avoided.
Conditions
1. The warranty is valid only if the product has been registered within 30 days of date of
purchase, and Sonim reserves the right to refuse warranty service otherwise.
2. Should the phone not be registered, the warranty is valid only if the original proof of
purchase issued to the original purchaser by a Sonim authorized dealer, specifying the
date of purchase and serial number for this Product, is presented with the Product to be
repaired or replaced. Sonim reserves the right to refuse warranty service if this
information has been removed or changed after the original purchase of the Product
from the dealer.
3. If Sonim repairs or replaces the Product, the repaired or replaced Product shall be
warranted for the remaining time of the original warranty period or for ninety (90) days
from the date of repair, whichever is longer. Repair or replacement may involve the use
of functionally equivalent reconditioned units. Replaced parts or components will
become the property of Sonim.
4. This warranty does not cover any failure of the Product due to normal wear and tear, or
due to misuse or abuse, including but not limited to use in other than the normal and
customary manner, in accordance with the Sonim instructions for use and maintenance
of the Product. Nor does this warranty cover any failure of the Product due to software or
hardware modification or adjustment, acts of God or damage resulting from liquid
interacting with the product beyond what is described as acceptable in the user guide for
