Troubleshooting
I cannot answer a second call
•
Make sure that your calling device supports the Bluetooth® Handsfree Profile (HFP).
•
Make sure that the correct calling device is selected.
The BSP10 accessory turns off unexpectedly
•
If the BSP10 accessory beeps several times shortly before turning off, the battery
level is low. Charge the battery.
Unexpected behaviour
•
When the BSP10 accessory is powered on, press the power button, then connect the
USB charger cable to the BSP10 and remove the cable again almost immediately. No
data loss is incurred using this recovery/reset method.
•
When the BSP10 accessory is powered on, long press the call button. The BSP10
restarts and all information about pairings with other devices gets removed.
I can't pair a second device with my BSP10 accessory
•
Disconnect the currently connected device from your BSP10 accessory, then pair the
second device with the BSP10.
No connection between BSP10 and an Xperia™ device
•
Make sure that the BSP10 accessory is charged and within range of the device that
you want to connect to. A maximum distance of 10 metres (33 feet), with no solid
objects in between, is recommended.
•
Disable the Bluetooth® function in the other Xperia™ device so that all connections
are closed, then re-enable the Bluetooth® function and try to pair the BSP10
accessory with the Xperia™ device again.
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