Bedienungsanleitung Sony DCR-SR72E (Seite 27 von 36) (Englisch)

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Troubleshooting

If you run into any problems using your

camcorder, use the following table to

troubleshoot the problem. If the problem

persists, disconnect the power source and

contact your Sony dealer.

Notes before sending your camcorder

for repair

• Your camcorder may be required to initialize or

change the current hard disk of the camcorder,

depending on the problem. In the event of this,

the data stored on the hard disk will be deleted.

Be sure to save the data on the internal hard disk

(see “Handycam Handbook” (PDF)) on other

media (backup) before sending your camcorder

for repair. We will not compensate you for any

loss of hard disk data.

• During repair, we may check a minimum amount

of data stored on the hard disk in order to

investigate the problem. However, your Sony

dealer will neither copy nor retain your data.

The power does not turn on.

• Attach a charged battery pack to the

camcorder (p.7).

• Connect the plug of the AC Adaptor to

the wall socket (p.7).

• Set the camcorder onto the Handycam

Station securely (p.7).

The camcorder does not operate even

when the power is set to on.

• It takes a few seconds for your camcorder

to be ready to shoot after the power is

turned on. This is not a malfunction.

• Disconnect the AC Adaptor from the

wall socket or remove the battery pack,

then reconnect it after about 1 minute. If

the functions still do not work, press the

RESET button (p.16) using a sharp-

pointed object. (If you press the RESET

button, all settings, including the clock

setting, are reset.)

• The temperature of your camcorder is

extremely high. Turn off your camcorder

and leave it for a while in a cool place.

• The temperature of your camcorder is

extremely low. Turn off the camcorder

and take it to a warm place. Leave the

camcorder there for a while, then turn on

the camcorder.

Buttons do not work.

• During Easy Handycam operation,

available buttons/functions are limited.

Cancel Easy Handycam operation. For

details on Easy Handycam operation,

refer to “Handycam Handbook” (PDF).

Your camcorder gets warm.

• This is because the power has been

turned on for a long time. This is not a

malfunction.

The power abruptly turns off.

• When approximately 5 minutes have

elapsed while you do not operate your

camcorder, the camcorder is

automatically turned off (A.SHUT

OFF). Change the setting of [A.SHUT

OFF], or turn on the power again, or use

the AC Adaptor.

• Charge the battery pack (p.7).

Pressing START/STOP or PHOTO

does not record images.

• The playback screen is displayed. Set

your camcorder to recording standby

(p.11).

• Your camcorder is recording the image

you have just shot on the hard disk. You

cannot make new recording during this

period.

• The hard disk of the camcorder is full.

Delete unnecessary images (p.20).

• Total number of movies or still images

exceeds the recordable capacity of your

camcorder. Delete unnecessary images

(p.20).

The recording stops.

• The temperature of your camcorder is

extremely high/low. Turn off your

camcorder and leave it for a while in a

cool/warm place.

Troubleshooting

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Sony DCR-SR72E Seite 27

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