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Troubleshooting
Troubleshooting
If you experience trouble with your
camera, try the following solutions.
1 First check the items on the
tables below. If code displays
“C::” appear on the
screen, the self-diagnosis display
function is working (page 107).
2 Should your camera still not work
properly, press the RESET button inside
the battery/“Memory Stick Duo” cover
using a fine-tipped object, then turn
on the power again. (All the settings
including date and time are cleared and
reset to the factory settings.)
RESET button
3 Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Battery pack and power
Symptom Cause/Solution
You cannot charge the battery pack. • The camera is turned on. Turn the camera off (page 17).
The battery pack cannot be installed. • Install the battery pack while pushing the battery eject lever toward the front of the camera using the
tip of the battery pack (page 13).
• Install the battery pack correctly (page 13).
The /CHG lamp flashes when
charging a battery pack.
• Install the battery pack correctly (page 13).
• The battery pack has malfunctioned. Consult your Sony dealer or local authorized Sony service
facility.
• The battery pack is discharged. Re-insert the AC Adaptor and then charge the battery pack.
