Bedienungsanleitung Sony HDR-SR11E (Seite 28 von 36) (Englisch)

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Troubleshooting

If you run into any problems using your

camcorder, use the following table to

troubleshoot the problem. If the problem

persists, disconnect the power source and

contact your Sony dealer.

Notes before sending your camcorder

for repair

• Your camcorder may be required to initialize or

change the current hard disk of the camcorder,

depending on the problem. In the event of this,

the data stored on the hard disk will be deleted.

Be sure to save the data on the internal hard disk

(see “Handycam Handbook” (PDF)) onto other

media (backup) before sending your camcorder

for repair. We will not compensate you for any

loss of hard disk data.

• During repair, we may check a minimum

amount of data stored on the hard disk in order

to investigate the problem. However, your Sony

dealer will neither copy nor retain your data.

• For the symptoms of your camcorder, see

“Handycam Handbook” (PDF) and for

connecting to the computer, see “PMB Guide.”

The power does not turn on.

• Attach a charged battery pack to the

camcorder (p. 8).

• Connect the plug of the AC Adaptor to

the wall outlet (wall socket) (p. 8).

The camcorder does not operate

even when the power is set to on.

• It takes a few seconds for your

camcorder to be ready to shoot after the

power is turned on. This is not a

malfunction.

• Disconnect the AC Adaptor from the

wall outlet (wall socket) or remove the

battery pack, then reconnect it after

about 1 minute. If the functions still do

not work, press the RESET button

(p. 17) using a pointed object (If you

press the RESET button, all settings,

including the clock setting, are reset).

• The temperature of your camcorder is

extremely high. Turn off your

camcorder and leave it for a while in a

cool place.

• The temperature of your camcorder is

extremely low. Leave your camcorder

with the power of your camcorder on.

Turn off the camcorder and take it to a

warm place. Leave the camcorder there

for a while, then turn on the camcorder.

Your camcorder gets warm.

• This is because the power has been

turned on for a long time. This is not a

malfunction.

The power abruptly turns off.

• Use the AC Adaptor.

• Turn on the power again.

• Charge the battery pack (p. 8).

Pressing START/STOP or PHOTO

does not record images.

• Set the POWER switch to (Movie)

or (Still) (p. 13).

• You cannot record images in sleep

mode. Press the QUICK ON button

(p. 16).

• Your camcorder is recording the image

you have just shot on the media. You

cannot make new recording during this

period.

• The media is full. Delete unnecessary

images (p. 24).

• Total number of movie scenes or still

images exceeds the recordable capacity

of the media. Delete unnecessary

images (p. 24).

The recording stops.

• The temperature of your camcorder is

extremely high/low. Turn off your

camcorder and leave it for a while in a

cool/warm place.

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