Bedienungsanleitung Sony KD-49X8301C (Seite 18 von 404) (Alle Sprachen)

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Troubleshooting

In order to keep your TV software up-to-date, it

is necessary to download the latest software

information via the digital broadcasting system

or internet and to update the software. Select

[Update Now] to start a software update. The

illumination LED flashes white while the

software is updating. Do not unplug the mains

lead during the software update. If you do, the

software update may not finish completely, and

it may cause a software malfunction. Software

updates can take up to 30 minutes. If you do not

wish to update the software automatically,

press HOME and select [Help] t [System

software update] t [Automatic software

download] t [Off].

When you unplug the TV and plug it in again,

the TV may not be able to turn on for a while

even if you press the power button on the

remote control or the TV because it takes time

to initialize the system. Wait for about 10 to 20

seconds, then operate it again.

When the illumination LED is flashing in red,

count how many times it flashes (interval

time is three seconds).

If the illumination LED flashes red, reset the TV

by disconnecting the mains lead for two

minutes, then turn on the TV.

If the problem persists, contact your dealer or

Sony service centre with the number of times

the illumination LED flashes red (interval time is

three seconds). Disconnect the mains lead, and

inform your dealer or Sony service centre.

When the illumination LED is not flashing,

check the items as follows.

You can also refer to [Troubleshooting] in the

Help Guide or perform self-diagnosis by

selecting [Help] t [Self diagnostics]. If the

problem persists, have your TV serviced by

qualified service personnel.

Troubles and Solutions

There is no picture (screen is dark) and no

sound.

 Check the antenna (aerial)/cable connection.

 Connect the TV to mains lead, and press  on the

TV or the remote control.

Some programmes cannot be tuned.

 Check the antenna (aerial)/cable connection.

 The satellite cable might be short-circuited or

there might be connection problems of the cable.

Check the cable connection and then turn the TV

off with the Mains power On/Off switch, and turn

it on again.

 The frequency that you entered is out of range.

Consult the received satellite broadcasting

company.

There is no Cable TV services (programmes)

found.

 Check the cable connection or tuning

configuration.

 Attempt the [Digital Auto Tuning] by selecting

[Antenna] instead of [Cable].

The remote control does not function.

 Replace the batteries.

The [Parental lock] password has been

forgotten.

 Enter 9999 for the PIN code. (PIN code 9999 is

always accepted.)

The TV surrounds become warm.

 When the TV is used for an extended period, the

TV surrounds become warm.

You may feel hot when touching there by the

hand.

Frozen audio or video, a blank screen, or the

TV does not respond to TV or remote control

buttons.

 Perform a simple reset of the TV by unplugging

the mains lead for two minutes, then plug it in

again.

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Sony KD-49X8301C Seite 18

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