Bedienungsanleitung Sony KDL-20B4030 (Seite 33 von 33) (Englisch)

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Additional Information

Troubleshooting

Check whether the 1 (standby) indicator is

flashing in red.

When it is flashing

The self-diagnosis function is activated.

1 Count how many 1 (standby) indicator

flashes between each two second break.

For example, the indicator flashes three times, then

there is a two second break, followed by another

three flashes, etc.

2 Press 1 on the TV to turn it off, disconnect

the mains lead, and inform your dealer or

Sony service centre of how the indicator

flashes (number of flashes).

When it is not flashing

1 Check the items in the tables below.

2 If the problem still persists, have your TV

serviced by qualified service personnel.

Picture

No picture (screen is dark) and no sound

• Check the aerial connection.

• Connect the TV to the mains, and press 1 on the TV.

• If the 1 (standby) indicator lights up in red, press "/1.

No picture or no menu information from equipment

connected to the scart connector

• Press / to display the connected equipment list,

then select the desired input.

• Check the connection between the optional equipment and

the TV.

Double images or ghosting

• Check the aerial connection.

• Check the aerial location and direction.

Only snow and noise appear on the screen

• Check if the aerial is broken or bent.

• Check if the aerial has reached the end of its serviceable

life (three to five years in normal use, one to two years at

the seaside).

Distorted picture (dotted lines or stripes)

• Keep the TV away from electrical noise sources such as

cars, motorcycles, hair-dryers or optical equipment.

• When installing optional equipment, leave some space

between the optional equipment and the TV.

• Check the aerial connection.

• Keep the aerial cable away from other connecting cables.

Picture or sound noise when viewing a TV channel

• Adjust “AFT” (Automatic Fine Tuning) to obtain better

picture reception (page 27).

Some tiny black points and/or bright points appear

on the screen

• The picture of a display unit is composed of pixels. Tiny

black points and/or bright points (pixels) on the screen do

not indicate a malfunction.

No colour on programmes

• Select “Reset” (page 21).

No colour or irregular colour when viewing a

signal from the 3 sockets

• Check the connection of the 3 sockets and check if

each sockets are firmly seated in their respective sockets.

Sound

No sound, but good picture

•Press 2 +/– or % (Mute).

• Check if the “Speaker” is set to “TV Speaker” (page 23).

Channels

The desired channel cannot be selected

• Switch between digital and analogue mode and select the

desired digital/analogue channel.

Some channels are blank

• Scrambled/Subscription only channel. Subscribe to the

pay TV service.

• Channel is used only for data (no picture or sound).

• Contact the broadcaster for transmission details.

Digital channels are not displayed

• Contact a local installer to find out if digital transmissions

are provided in your area.

• Upgrade to a higher gain aerial.

General

The TV turns off automatically (the TV enters

standby mode)

• Check if the “Sleep Timer” or the “Off Time” are

activated (page 25).

• If no signal is received and no operation is performed in

the TV mode for 10 minutes, the TV automatically

switches to standby mode.

The TV turns on automatically

• Check if the “On Time” is activated (page 25).

Some input sources cannot be selected

• Select “AV Preset” and cancel “Skip” of the input source

(page 26).

The remote does not function

• Replace the batteries.

A channel cannot be added to the Favourite list

• Up to 999 channels can be stored in the Favourite list.

HDMI equipment does not appear on “HDMI Device

List”

• Check that your equipment is HDMI control compatible

equipment.

010COV.book Page 33 Friday, December 7, 2007 4:53 PM

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