NW-E001 / E002 / E003 / E005 / E001F / E002F / E003F / E005F.GB.2-678-177-11(1)
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Troubleshooting...Messages
To delete abnormal data from the built-in flash memory
If “CANNOT PLAY,” “DRM ERROR,” “EXPIRED,” “FILE ERROR,”
“FORMAT ERROR,” “MEMORY ERROR,” or “NO DATABASE” appears,
there is a problem with all or part of the data stored in the built-in flash
memory.
Please follow the procedure below to erase data you cannot play.
1 Connect the player to the computer, and start SonicStage.
2 If you have already specified the data with problems, erase the
data using SonicStage.
3 If the problem persists, transfer all data without problems back to
the computer using SonicStage while the player is connected to
the computer.
4 Disconnect the player from the computer and then format the built-
in flash memory using the “Format” menu (
page 37).
