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The disc tray does not open.
, Make sure the AC power cord is connected
securely.
, Make sure the console is turned on.
Turn on the console using the
MAIN POWER switch on the back of the
console.
DVD video operation
The console does not play from the begin-
ning when playing a disc.
, Resume Play has been selected.
Press the Stop button before you start
playing (see page 19).
, Depending on the disc, a Title menu or a
DVD menu automatically appears.
The disc does not play even if the DVD title
is selected.
, A Parental Control level has been set on the
disc (see page 25).
Playback stops automatically.
, The disc may contain an auto pause signal.
While playing such a disc, the console stops
playback at the signal.
You cannot perform some functions such as
Stop, Search or Slow-motion Play.
, Depending on the disc, you may not be
able to do some of the operations above.
The language for the audio track cannot be
changed.
, Multilingual tracks are not recorded on the
DVD.
, Changing the language for the track is
prohibited on the DVD.
The subtitle language cannot be changed.
, Multilingual subtitles are not recorded on
the DVD.
, Changing the language for the subtitles is
prohibited on the DVD.
The subtitles cannot be turned off.
, Depending on the DVD, you may not be
able to turn the subtitles off.
The angles cannot be changed when you
play a DVD.
, Multi-angles are not recorded on the DVD.
, Changing the angles is prohibited on the
DVD.
Networking
A connection to the network cannot be
established (Ethernet or modem).
, The power plug for the PlayStation
®
2
console is not fully inserted into the
electrical outlet.
Check that the power plug is fully inserted
into the electrical outlet.
, The network adaptor is not properly
installed in the console.
Check that the network adaptor is properly
installed in the console.
, A PlayStation
®
2 format software disc
compatible with the network adaptor is not
inserted in the console.
Insert a PlayStation
®
2 format software disc
compatible with the network adaptor in the
console.
, You are using PlayStation
®
2 format
software that is not compatible with the
network adaptor.
Insert a PlayStation
®
2 format software disc
compatible with the network adaptor in the
console.
, The network settings are not correct.
Refer to the instructions for the software in
use and adjust the settings as necessary.
, The network is busy.
Wait a few minutes, and try to access the
network again.
A connection to the network cannot be
established (Ethernet only).
, The network cable is not properly
connected.
Check that the network cable is properly
connected.
Troubleshooting (continued)
, The type of network cable is not correct.
Use the correct type of cable. For details
refer to the instructions for the network
device (router, DSL modem, etc.) you are
connecting to.
, The port or settings for the network device
(router, DSL modem, etc.) are not correct.
Refer to the instructions for the network
device and make the appropriate
connections or settings.
A connection to the network cannot be
established (modem only).
, The telephone cord is not properly
connected.
Check that the telephone cord is properly
connected.
, The telephone line is already in use.
Check that the telephone line is not being
used.
, The line you are using is not a home-use
phone line.
PBX phone lines, home network and
business telephone lines cannot be used to
connect to a network.
, You are using software that can only be
used with certain providers.
Depending on the telephone company you
are using, you may not be able to establish
a connection when using software that
requires connection to certain Internet
service providers. For details, refer to the
instructions for the software in use, or
contact your Internet service provider.
The data transmission rate is slow (modem
only).
, Interference is being generated at your
location.
Do not run your telephone cord near
electronic devices such as microwave
ovens, PC monitors, TVs, radios or
speakers that generate telephone line noise.
You should also avoid using general-use
extension phone cords (audio-only type), or
cords with other phones or fax machines
connected.
, Interference is being generated at a point
between your location (home) and the
telephone company.
Use the same telephone line to call a friend
and listen for interference from radio
transmissions or other noise. Also, check
for an echo effect when you speak. If it is
clear that there is a problem with the public
telephone lines, contact your local
telephone company for assistance.
The connection suddenly fails (modem only).
, You have call waiting.
When you receive a call on a line with call
waiting, the modem may be disconnected.
Temporarily disable the call waiting
feature. Contact your local phone company
for assistance.
A connection cannot be established and,
after trying numerous times, the modem
stopped redialing (modem only).
, There are limitations on how many times a
device can dial a number. Once the
maximum number of tries has been made,
the device stops trying to redial.
Turn off the console, wait a few minutes
and then try again.
28

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