Troubleshooting
Music from another device does not play in the headset
•
Make sure that the music-playing device is connected with the headset.
•
Restart the music player application on the music-playing device.
•
Make sure that the correct music source is selected.
The headset turns off automatically
•
If the headset beeps several times shortly or a red notification light starts flashing
rapidly before turning off, the battery level is low. Charge the battery.
No connection between headset and other device
•
Make sure that the headset is charged and within range of the device that you want
to connect to. A maximum distance of 10 metres (33 feet), with no solid objects in
between, is recommended.
•
Disable the Bluetooth® function in the other device so that all connections are
closed, then re-enable the Bluetooth® function and pair the headset with the device
again.
Unexpected behaviour
•
Reset the headset.
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