Bedienungsanleitung Sony STR-DE997 (Seite 58 von 64) (Englisch)

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masterpage:Left

lename[C:\Documents and

ettings\pc13\Desktop\J9031715_4255361111DE997U\4255361111\GB09ADD_STR-DE997-

.fm]

model name1[STR-DE997]

[4-255-361-11(1)]

If you experience any of the following

difficulties while using the receiver, use this

troubleshooting guide to help you remedy the

problem.

There is no sound or only a very low-level

sound no matter which component is

selected.

• Check that the speakers and components are

connected securely.

• Check that both the receiver and all components

are turned on.

• Check that you have selected the correct

component on the receiver.

• Check that MASTER VOLUME –/+ is not set at

“VOLUME MIN”.

• Check that the SPEAKERS (OFF/A/B/A+B) is

not set to off (page 42).

• Check that the headphones are not connected.

• Press MUTING on the remote to cancel the

muting function.

There is no sound from a specific component.

• Check that the component is connected correctly

to the audio input jacks for that component.

• Check that the cord(s) used for the connection is

(are) fully inserted into the jacks on both the

receiver and the component.

• Check that you have selected the correct

component on the receiver.

There is no sound from one of the front

speakers.

• Connect a pair of headphones to the PHONES

jack to verify that sound is output from the

headphones. If only one channel is output from the

headphones, the component may not be connected

to the receiver correctly. Check that all the cords

are fully inserted into the jacks on both the

receiver and the component. If both channels are

output from the headphones, the front speaker

may not be connected to the receiver correctly.

Check the connection of the front speaker which is

not outputting any sound.

There is no sound from analog 2 channel

sources.

• Check that the DIGITAL ASSIGN function is not

used to assign the audio input of other input to the

selected input (page 35).

• Check that the INPUT MODE is not set to

“COAX FIXED” or “OPT FIXED” (page 36).

• Check that you have not selected MULTI CH IN

function.

There is no sound from digital sources (from

COAXIAL or OPTICAL input jack).

• Check that the DIGITAL ASSIGN function is not

used to assign the audio input of other input to the

selected input (page 35).

• Check that the INPUT MODE is not set to

“ANALOG FIXED” (page 36). Check that the

INPUT MODE is not set to “COAX FIXED” for

the sources from OPTICAL input jack, or set to

“OPT FIXED” for the sources from COAXIAL

input jack.

• Check that you have not selected MULTI CH IN

function.

The left and right sounds are unbalanced or

reversed.

• Check that the speakers and components are

connected correctly and securely.

• Adjust balance parameters in the LEVEL menu.

There is severe hum or noise.

• Check that the speakers and components are

connected securely.

• Check that the connecting cords are away from a

transformer or motor, and at least 10 feet away

from a TV set or fluorescent light.

• Move your TV away from the audio components.

• Make sure you have grounded U SIGNAL GND

terminal (only when a turntable is connected).

• The plugs and jacks are dirty. Wipe them with a

cloth slightly moistened with alcohol.

There is no sound from the surround back

speakers.

• Some discs have no Dolby Digital EX flag even

though the packages have Dolby Digital EX

logos. In this case, select “SB DEC ON”

(page 34).

Troubleshooting

GB01COV_STR-DE997-U.book Page 58 Friday, April 2, 2004 11:00 AM

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