Bedienungsanleitung Sony SVE1511J1EW (Seite 17 von 72) (Englisch)

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Guarantee

IMPORTANT: Before any services are provided on the Product and in the event that

Sony might have to delete data, you must ensure that you back up the contents of

your hard drive, including any data you have stored or software you have installed

on the hard drive. Sony shall not be responsible for any damage to or loss of any

programs, data or other information stored on any media or any part of any Product

service.

Dear Customer,

Thank you for purchasing your Sony product. We hope you will be happy using it.

In the unlikely event that your product needs guarantee service, please contact an

authorized Sony service/support center (http://support.vaio.sony.eu/) or your dealer or a

member of our authorized service network (ASN) in the European Economic Area (EEA) or

other countries designated by this Guarantee or accompanying leaflets. To avoid any

unnecessary inconvenience on your part, we recommend that you read the documentation

carefully before seeking guarantee service.

Your Guarantee

This Guarantee applies to your Sony product if stated in the leaflets that accompanied your

product provided that it was purchased within the Guarantee Area. By this Guarantee, Sony

guarantees the product to be free from defects in materials and workmanship at the date of

original purchase for a period of not less than ONE YEAR from that date. For the exact

period of validity of your guarantee please refer to p. 21 of this document or go to

http://support.vaio.sony.eu/. The Sony company that provides and will honour this

Guarantee is designated in this Guarantee or accompanying leaflets under the country

where you seek guarantee service.

If within the guarantee period the product is determined to be defective (at the date of

original purchase) due to improper materials or workmanship, Sony or an ASN member in

the Guarantee Area will, without charge for labour or parts, repair or (at Sony's discretion)

replace the product or its defective parts subject to the terms and limitations below. Sony

and ASN members may replace defective products or parts with new or refurbished

products or parts. All products and parts replaced become the property of Sony.

Terms

1 Guarantee services will be provided only if the original invoice or sales receipt

(indicating the date of purchase, model name and dealer's name) is presented with the

defective product within the guarantee period. Sony and ASN members may refuse

free-of-charge guarantee service if these documents are not presented or if they are

incomplete or illegible. This Guarantee will not apply if the model name or serial

number on the product has been altered, deleted, removed or made illegible.

2 To avoid damage to or loss/erasure of removable data storage media or accessories,

you must remove these before submitting your product for guarantee service.

3 This Guarantee does not cover transport costs and risks associated with transport of

your product to and from Sony or an ASN member.

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Sony SVE1511J1EW Seite 17

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