Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM4
About the voice guidance
In the factory setting, you will hear the English voice guidance in the following situations via the headset.
You can change the language of the voice guidance and turn on/off the voice guidance using “Sony | Headphones
Connect” app. For more details, refer to the “Sony | Headphones Connect” app help guide.
https://rd1.sony.net/help/mdr/hpc/h_zz/
When the headset is turned on: “Power on”
When the headset is turned off: “Power off”
When entering pairing mode: “Bluetooth pairing”
When establishing a Bluetooth connection: “Bluetooth connected”
For the first multipoint connection, when establishing a Bluetooth connection between the second device and the
headset: “Bluetooth 2nd Device Connected” (*)
For the multipoint connection, when establishing a Bluetooth connection between the first device and the headset:
“Bluetooth Device1 Connected” (*)
For the multipoint connection, when establishing a Bluetooth connection between the second device and the
headset: “Bluetooth Device2 Connected” (*)
When disconnecting a Bluetooth connection: “Bluetooth disconnected”
For the multipoint connection, when disconnecting the Bluetooth connection between the first device and the
headset: “Bluetooth Device1 Disconnected” (*)
For the multipoint connection, when disconnecting the Bluetooth connection between the second device and the
headset: “Bluetooth Device2 Disconnected” (*)
For the multipoint connection, when connecting the third device to the headset, disconnecting the Bluetooth
connection between the first device and the headset, and switching the connection: “Bluetooth Device1 Replaced” (*)
For the multipoint connection, when connecting the third device to the headset, disconnecting the Bluetooth
connection between the second device and the headset, and switching the connection: “Bluetooth Device2
Replaced” (*)
When informing the remaining battery charge: “Battery about XX %” (The “XX” value indicates the approximate
remaining charge. Use it as a rough estimate.) / “Battery fully charged”
When the remaining battery charge is low: “Low battery, please recharge headset”
When automatically turning off due to low battery: “Please recharge headset. Power off”
When turning on the noise canceling function: “Noise canceling”
When turning on the Ambient Sound Mode: “Ambient sound”
When turning off the noise canceling function and Ambient Sound Mode: “Ambient Sound Control off”
When the NC Optimizer starts: “Optimizer start”
When the NC Optimizer finishes: “Optimizer finished”
When Speak-to-Chat is enabled: “Speak-to-chat activated”
When Speak-to-Chat is disabled: “Speak-to-chat deactivated”
When the Google Assistant is not available on the smartphone connected to the headset even if you press the
Google Assistant button on the headset: “The Google Assistant is not connected”
When the Google Assistant is not available during software update: “The Google assistant is not available during
update. Please wait a moment until the update completes.”
When Amazon Alexa is not available on the smartphone connected to the headset even if you press the Amazon
Alexa button on the headset: “Either your mobile device isn’t connected; or you need to open the Alexa App and try
again”
Note
It takes about 20 minutes when you change the language of the voice guidance.
Available only when [Connect to 2 devices simultaneously] is turned to on with the “Sony | Headphones Connect” app.
*
