Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM4
Wearing the headset
When attaching and removing the headset
In the factory setting, the built-in proximity sensor in the left unit and the built-in acceleration sensors in each of the left
and right units detect when the headset is attached to or removed from your ears, and the headset automatically controls
the touch sensor control panel’s operation, powering off, pausing music playback, etc. (Wearing detection).
When the headset is worn
The indicator next to the (power) button turns off.
You can use the touch sensor control panel of the headset to play music, make and receive calls, etc.
When the headset is removed
When you listen to music while wearing the headset on your ears, the headset will pause music playback
automatically if the headset is removed. When the headset is worn again, the headset resumes music playback.
In order to save the battery, the headset will automatically turn off after 15 minutes of not being worn.
In order to prevent the headset from reacting incorrectly, music playback, making and receiving calls, and other
operations cannot be performed when the headset is removed, even if you tap the touch sensor control panel.
When you are talking on the headset while wearing the headset on your ears, the call is automatically switched to the
smartphone or mobile phone if the headset is removed. When you put the headset on your ears again, the call is
switched to the headset.
Hint
By using the “Sony | Headphones Connect” app, you can change the settings of the wearing detection automatic music playback
pause and resume function and the wearing detection automatic power off function (the battery saving function).
Note
In the following cases, wearing detection may react incorrectly.
Put the headset on your ears.
Adjust the length of the headband.
Put the headset on your head with the (left) mark on your left ear and the (right) mark on your right ear.
There is a tactile dot on the (left) mark side.
A: Tactile dot
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