Bedienungsanleitung Sony Xperia XZ Premium G8141 (Seite 152 von 153) (Englisch)

663696

152

Zoom out

Zoom in

Vorherige Seite

1/153

Nächste Seite

To force the device to restart or shut down

1 Press and hold down the power key and the volume up key at the same

time for 6 seconds.

2 Your device vibrates once. Depending on whether you wish to force the

device to restart or shut down, proceed as follows.

• If you wish to force restart the device: Release the keys at this point. The

device restarts.

• If you wish to force shut down the device: Continue pressing the keys.

After a few more seconds, the device vibrates three times and turns o.

To perform a factory data reset

To avoid permanent damage to your device, do not interrupt a factory data reset procedure.

1 Back up any important data that is saved on the internal memory of your

device to a memory card or other non-internal memory. If you have any

encrypted ﬁles stored on an SD card, you should also remove the encryption

to ensure you can still access them after the reset.

2 From your Home screen, tap

3 Find and tap Settings > Backup & reset > Factory data reset.

4 Tap Reset phone.

5 If required, draw your screen unlock pattern or enter your screen unlock

password or PIN to continue.

6 To conﬁrm, tap Erase everything.

Your device does not revert to an earlier software version of Android™ when you perform a

factory data reset.

Repairing the device software

If you forget your screen unlock password, PIN or pattern, you can use the device

repair feature in Xperia™ Companion to erase the security layer. You need to

provide your Google account login details to perform this operation. By running

the repair feature, you reinstall software for your device and you may lose some

personal data in the process.

If you can’t turn o your device before performing a software repair, force it to shut

down.

When you receive a new Google™ account username or password, you might not be able

to use them to log in to and recover your device for 72 hours.

To repair the device software using Xperia™ Companion

Before performing a software repair, make sure you know your Google™ account username

and password. Depending on your security settings, you may need to enter them in order to

restart the device after a software repair.

If your device seems to have frozen, restarts repeatedly or doesn’t start at all after

you’ve updated the Xperia™ software or after you’ve performed a software repair

or a factory data reset, try forcing the device to shut down then try turning it back

on. If the problem still exists, force the device to shut down then perform a

software repair by following the steps below:

Make sure that Xperia™ Companion is installed on your PC or Mac

2 Open the Xperia™ Companion software on the computer and click on

Software repair on the main screen.

3 Follow the instructions that appear on the screen to reinstall the software

and complete the repair.

Help us improve our software

You can allow the sending of usage info from your device so that Sony Mobile can

receive anonymous bug reports and statistics that help improve our software.

None of the information gathered includes personal data.

152

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Sony Xperia XZ Premium G8141 Seite 152

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Missbrauch melden von Frage und/oder Antwort

Art des Missbrauchs:

Forenregeln

Neu registrieren

Andere Handbücher von Sony Xperia XZ Premium G8141

Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Ihre Frage wurde zu diesem Forum hinzugefügt

Info