Bedienungsanleitung Spartherm Stovo (Seite 45 von 53) (Englisch)

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8. GENERAL WARRANTY CONDITIONS

8.1 AREA OF APPLICATION

These standard warranty terms apply for the contractual relationship between

the manufacturer, Spartherm Feuerungstechnik GmbH, and the dealer/distribu-

tor. These warranty conditions are not identical to those warranty terms govern-

ing relations between the dealer or distributor and his customers.

8.2 GENERAL INFORMATION

This product has been manufactured in compliance with current standards of

quality control. The materials used have been carefully selected and - like our

entire production process - are subject to on-going quality control. Specialist

knowledge is required when assembling and installing the product. The product

must, therefore, only be installed and commissioned into service by specialist

technical staff, in compliance with current statutory provisions.

8.3 WARRANTY PERIOD

The standard warranty terms only apply within Germany and the European Union.

The warranty period and scope of the warranty are ensured within the framework

of these conditions outside the statutory warranty which remains unaffected.

Spartherm Feuerungstechnik GmbH takes over a 5-year guarantee in respect of:

Main carcass of fireplace inserts

Main carcass of fireplace stoves

Main carcass of fireplace cassettes

Main carcass of fireplace doors

Spartherm Feuerungstechnik GmbH offers a 24-month guarantee in respect of

the sliding door mechanism, operating components such as handles, setting

levers, shock absorbers, electrical and electronic components such as fans,

rotational speed controllers, the manufacturer's original spare parts, all items

purchased as additional extras and all safety appliances.

Spartherm Feuerungstechnik GmbH offers a 6-month warranty on wear parts in

the fire area, e.g. chamotte, vermiculite, fire grates and glass ceramic.

8.4 WARRANTY REQUIREMENTS

The warranty period shall begin on the date, on which the product is delivered to

the dealer / distributor. Invoices or delivery notes may be used as confirmation

of the warranty commencement date. The warranty certificate for the product

must be presented by the claimant upon making a warranty claim.

Spartherm Feuerungstechnik GmbH is not obliged to satisfy any claim if such

documentation is not presented.

8.5 EXCLUSIONS FROM THE WARRANTY

This warranty does not cover:

• Wear to the product

• Fireclay/vermiculite: natural products which expand and contract upon

exposure to any heating process. This can cause cracks to appear. The com-

bustion chamber linings will remain fully functional, provided they are still in

position and are not broken.

• the upper surfaces: discolouration of the coating or galvanic upper surfaces,

due to excessive thermal loading or over-heating.

• The vertical sliding mechanism: Failure to comply with installation guide-

lines, resulting in over-heating of the guide rollers and bearings.

• The gaskets and seals: Reductions in sealing strength due to seal hardening

as a result of thermal loading.

• The glass ceramics: Soiling, due to soot or other burnt-on combustion mate-

rials and visual deterioration due to thermal loading.

• Careless transportation and/or incorrect storage:

• Inappropriate or careless handling of fragile components, such as glass or

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