Your Warranty Rights
and Obligations
The California Air Resources Board and
Andreas Stihl are pleased to explain the
emission control system warranty on
your 1995 and later utility equipment
engine. In California, new utility and lawn
and garden equipment engines must be
designed, built and equipped to meet the
State’s stringent anti-smog standards.
Andreas Stihl must warrant the emission
control system on your utility equipment
engine for the periods of time listed
below provided there has been no
abuse, neglect or improper maintenance
of your lawn and garden equipment
engine.
Your emission control system includes
parts such as the carburetor and the
ignition system.
Where a warrantable condition exists,
Andreas Stihl will repair your lawn and
garden equipment engine at no cost to
you including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
The 1995 and later utility equipment
engines are warranted for two years.
If any emission-related part on your
engine is defective, the part will be
repaired or replaced by Andreas Stihl.
Owner’s Warranty Responsibilities:
As the utility equipment engine owner,
you are responsible for the performance
of the required maintenance listed in
your owner’s manual. Andreas Stihl
recommends that you retain all receipts
covering maintenance on your utility
equipment engine, but Andreas Stihl
cannot deny warranty solely for the lack
of receipts or for your failure to ensure
the performance of all scheduled
maintenance.
As the utility equipment engine owner,
you should be aware, however, that
Andreas Stihl may deny you warranty
coverage if your utility equipment engine
or a part has failed due to abuse, ne-
glect, improper maintenance or
unapproved modifications.
You are responsible for presenting your
utility equipment engine to a Stihl
service centre as soon as a problem
exists. The warranty repairs will be
completed in a reasonable amount of
time, not to exceed 30 days.
If you have any questions regarding
your warranty rights and responsibilities,
please contact a Stihl customer service
representative at 1-800-467-8445 or you
can write to
Stihl Inc.,
536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23450-2015.
A. Warranty Commencement Date
The warranty period begins on the date
the engine or equipment is delivered to
you and you have signed and sent back
the warranty card to Stihl.
B. Length of Coverage
The engine manufacturer warrants to
the initial owner and each subsequent
purchaser that the engine is free from
defects in materials and workmanship
which cause the failure of a warranted
part for a period of two years.
C. What is Covered:
1. Repair or Replacement of Parts
Repair or replacement of any warranted
part will be performed at no charge to
the owner at an authorized Stihl
servicing dealer. To obtain information
about the authorized servicing dealer
nearest you, call 1-800-467-8445 or you
can write to
Stihl Inc.,
536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23450-2015.
STIHL Incorporated Limited Warranty Federal and
California Emission Control Systems Utility Engines
017, 018 49
