23BG 45
english / USA
Your Warranty Rights
and Obligations
The U.S. Environmental Protection
Agency (EPA), the California Air
Resources Board (CARB) and STIHL
Incorporated are pleased to explain the
Emission Control System Warranty on
your model year 2000 and later
equipment type engine. In California,
new small off-road engines must be
designed, built and equipped to meet the
State's stringent anti-smog standards. In
other states, new 1997 and later model
year small off-road equipment engines
must be designed, built and equipped, at
the time of sale, to meet the U.S. EPA
regulations for small non road engines.
The equipment engine must be free from
defects in materials and workmanship
which cause it to fail to conform with
U.S. EPA standards for the first two
years of engine use from the date of sale
to the ultimate purchaser.
STIHL Incorporated must warrant the
emission control system on your small
off-road engine for the period of time
listed below provided there has been no
abuse, neglect or improper maintenance
of your small off-road equipment engine.
Your emission control system includes
parts such as the carburetor and the
ignition system. Also included may be
hoses, and connectors and other
emission related assemblies.
Where a warrantable condition exists,
STIHL Incorporated will repair your
small off-road equipment engine at no
cost to you, including diagnosis (if the
diagnostic work is performed at an
authorized dealer), parts, and labor.
Manufacturer's Warranty Coverage:
The small off-road equipment engines
are warranted for two years in California.
In other states, 1997 and later model
year small off-road equipment engines
are also warranted for two years. If any
emission-related part on your engine is
defective, the part will be repaired or
replaced by STIHL Incorporated free of
charge.
Owner's Warranty Responsibilities:
As the small off-road equipment engine
owner, you are responsible for the per-
formance of the required maintenance
listed in your owner's manual. STIHL
Incorporated recommends that you
retain all receipts covering maintenance
on your small off-road equipment
engine, but STIHL Incorporated cannot
deny warranty solely for the lack of
receipts or for your failure to ensure the
performance of all scheduled
maintenance.
Any replacement part or service that is
equivalent in performance and durability
may be used in non-warranty mainten-
ance or repairs, and shall not reduce the
warranty obligations of the engine
manufacturer.
As the small off-road equipment engine
owner, you should be aware, however,
that STIHL Incorporated may deny you
warranty coverage if your small off-road
equipment engine or a part has failed
due to abuse, neglect, improper
maintenance or unapproved
modifications.
You are responsible for presenting your
small off-road equipment engine to a
STIHL service center as soon as a
problem exists. The warranty repairs will
be completed in a reasonable amount of
time, not to exceed 30 days.
If you have any questions regarding your
warranty rights and responsibilities,
please contact a STIHL customer
service representative at
1-800-467-8445 or you can write to
STIHL Inc., 536 Viking Drive,
P.O. Box 2015,
Virginia Beach, VA 23450-2015.
Coverage by STIHL Incorporated
STIHL Incorporated warrants to the
ultimate purchaser and each
subsequent purchaser that your small
off-road equipment engine will be
designed, built and equipped, at the time
of sale, to meet all applicable
regulations. STIHL Incorporated also
warrants to the initial purchaser and
each subsequent purchaser that your
engine is free from defects in materials
and workmanship which cause the
engine to fail to conform with applicable
regulations for a period of two years.
STIHL Incorporated Federal and California
Emission Control Warranty Statement
