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Stokke
®
Steps
™
Bouncer User Guide
58
Right of complaint and Extended Warranty
Applicable worldwide in respect of Stokke® Steps Bouncer, hereinafter
referred to as the “product”.
Right of complaint
The customer has a right of complaint pursuant to the consumer protec-
tion legislation applicable at any given time, which legislation may vary
from country to country.
Generally speaking, STOKKE AS does not grant any additional rights over
and above those laid down by the legislation applicable at any given time,
although reference is made to the ”Extended Warranty” described below.
The rights of the customer under the consumer protection legislation
applicable at any given time are additional to those under the ”Extended
Warranty”, and are not affected thereby.
Stokke ”Extended Warranty”
However, STOKKE AS, Parkgata 6, N-6003 Ålesund, Norway, grants
an ”Extended Warranty” to customers who register their prod-
uct in our Warranty Database. This may be done via our webpage
www.stokkewarranty.com. Upon registration, a warranty certificate will be
issued and sent to the custome relectronically (e-mail) or by ordinary mail.
Registration in the Warranty Database entitles the owner to an ”Extended
Warranty” as follows:
•
3-year warranty against any manufacturing defect in the product.
The ”Extended Warranty” also applies if the product has been received as
a gift or purchased second-hand. Consequently, the ”Extended Warranty”
may be invoked by whoever is the owner of the product any given time,
within the warranty period, and subject to the warranty certificate being
presented by the owner.
The STOKKE ”Extended Warranty” is conditional
upon the following:
•
Normal use.
•
The product only having been used for the purpose for which the
product is intended.
•
The product having undergone ordinary maintenance, as described in
the maintenance/instruction manual.
•
Upon the ”Extended Warranty” being invoked, the warranty certificate
shall be presented, together with the original date-stamped purchase
receipt. This also applies to any secondary or subsequent owner.
•
The product appearing i The serial number of the product not having
been destroyed or removed.
The STOKKE ”Extended Warranty” does not cover:
•
Issues caused by normal developments in the parts making up the
product (e.g. colouration changes, as well as wear and tear).
•
Issues caused by minor variations in materials (e.g. discoloration
between parts).
•
Issues caused by extreme influence from external factors like sun/light,
temperature, humidity, environmental pollution, etc.
•
Damage caused by accidents/mishaps - for example any other objects
having bumped into the product or any person having overturned the
product by colliding with it. The same applies if the product has been
overloaded, for example in terms of the weight placed on it.
•
Damage inflicted on the product by external influence, for
example when the product is being shipped as luggage.
Consequential damage, for example damage inflicted on any persons
and/or any other objects.
•
If the product has been fitted with any accessories that have not been
supplied by Stokke, the ”Extended Warranty” shall lapse.
•
The ”Extended Warranty” shall not apply to any accessories that have
been purchased or supplied together with the product, or at a sub-
sequent date.
STOKKE will under the ”Extended Warranty”:
•
Replace or – if STOKKE thus prefers – repair the defective part, or
the product in its entirety (if necessary), provided that the product is
delivered to a retailer.
•
Cover normal transport costs for any replacement part/product from
STOKKE to the retailer from whom the product was purchased. – No
transport costs on the part of the purchaser are covered under the
terms of the warranty.
•
Reserve the right to replace, at the time of the warranty being invoked,
defective parts by parts that are of approximately the same design.
•
Reserve the right to supply a replacement product in cases where
the relevant product is no longer being manufactured at the time of
the warranty being invoked. Such product shall be of corresponding
quality and value.
How to invoke the ”Extended Warranty”:
Generally speaking, all requests relating to the ”Extended Warranty”
shall be made to the retailer from whom the product was purchased.
Such request shall be made as soon as possible after any defect has been
discovered, and shall be accompanied by the warranty certificate as well
as the original purchase receipt.
Documentation/evidence confirming the manufacturing defect shall be
presented, normally by way of the product being brought along to the
reseller, or otherwise being presented to the reseller or a STOKKE sales
representative for inspection.
The defect will be remedied in a ccordance with the above
provisions if the reseller or a STOKKE sales representative deter
-
mines that the damage is caused by a manufacturing defect.
US
AVERTISSEMENT :
Lea todas las
instrucciones antes
de utilizar la hamaca
para niños. Guarde
las instrucciones para
futura referencia.
• No utilice la hamaca para niños si está dañada
o rota.
• La hamaca está hecha para niños de hasta 9 kg.
• Nunca deje a su niño sin vigilancia.
• Peligro de CAÍDA: Algunos bebés han sufrido
fracturas de cráneo al caerse de hamacas.
• La hamaca SOLO debe utilizarse en el suelo.
• No levantes o transportes NUNCA al bebé en
la hamaca.
• Peligro de ASFIXIA: Algunos bebés se han
asxiado cuando la hamaca se ha dado vuelta
en una supercie blanda.
• No la utilices NUNCA en una cama, sofá, cojín u
otra supercie blanda.
• No dejes NUNCA al bebé sin vigilancia.
• Para evitar caídas y asxia:
• Utiliza SIEMPRE las correas de sujeción.
Ajústalas bien.
• No debe ser utilizada NUNCA por niños
capaces de sentarse solos.
• La barra de juguetes no es un asa de transporte.
Nunca utilice la barra de juguetes para levantar
o transportar la hamaca.
• No utilice este producto si antes no se han
ajustado rmemente todas las partes.
• Nunca permitir que los niños mayores jueguen
en el producto o alrededor del mismo.
• Nunca transporte, levante o ajuste la hamaca
con un niño en ella.
• La cuna reclinada no está pensada para períodos
de sueño prolongados.
• Prestar atención al riesgo de que un niño pueda
empujar con las piernas contra el suelo y causar
que la hamaca se mueva hacia atrás, lo que
puede causar peligro si hay gradas o diferentes
niveles del suelo, si el suelo es irregular o si hay
una escalera cerca.
• La barra de juguetes está pensada para juguetes
blandos con un peso máximo de 100 gramos.
• No colgar objetos que puedan dañar al niño en
la barra de juguetes.
• A medida que el bebé crece, asegúrese de ajustar
la altura de la hamaca según el peso del niño.
• Nunca usar la barra de juguetes para llevar la
hamaca.
• Esta hamaca no sustituye una cama. Si el niño
necesita dormir, debe colocarse en una cama
adecuada para niños.
• No utilizar la hamaca si hay partes que faltan o
están rotas.
• No usar otros accesorios o piezas de repuesto
que los autorizados por el fabricante.
Cuando se utiliza en conjunto con
Stokke® Steps Chair:
• Evitar las heridas graves o la muerte por caida o
deslizamiento.
• Siempre sujete al nino con las correas de
seguridad
• Nunca deje al nino sin vigilancia
… 58 …

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