Bedienungsanleitung Stovax Vogue (Seite 11 von 16) (Englisch)

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TROUBLESHOOTING

Operation - Difficulty starting and maintaining a fire

• Ensure the wood used is less than 20% moisture.

• Warm the flue through the stove using a blowtorch or some

newspaper.

• Ensure all air controls are being operated correctly.

• Open a nearby window to test the airflow in the room.

• Make sure the airways and flue are swept and in good

condition. Any full or partial blockage will effect the

performance of the appliance.

• Re-read the lighting instructions and ensure the correct

procedure is followed including fuel amounts.

Glass Blackening

When burning wood and solid fuel there will always be some

discolouration of the glass. However excessive build can be

caused by:

• Wood will a moisture content of greater than 20% will have

poor combustion and smoke, giving off tar and creosote.

• Low combustion temperature. This will not create sufficient

flue draft leading to poor combustion and a fire that produces

more smoke.

• Incorrect fuelling/refuelling leading to a poor fire or one that

touches the glass.

Excessive smell of Smoke

• Weather conditions can result in wind blowing down the

chimney when coming fro certain directions.

• Door opened when lots of flames remained in the firebox.

Parts have become discoloured

• To allow the appliance to settle, and fixing glues and paint to

fully cure, operate the appliance at a low temperature for first

few days.

• Do not touch the paint during the first period of use.

• During this time the appliance may give off some unpleasant

odours. Keep the room well ventilated to avoid a build-up of

fumes.

• Please be aware that, during use, paint and rope seals may

discolour. This is normal.

Warranty Issues - for full warranty terms and conditions see the

booklet supplied with your appliance.

Should you experience problems with your Stove or Fireplace, any

claim must be submitted first to the Expert Retailer from whom the

product was purchased. Your Expert Retailer will either be able to

offer immediate assistance or having visited

you make contact with Stovax on your behalf. For a Service call to

be arranged Stovax will require proof of registration, commissioning

documents and service history if applicable (Service history

required for all product over 12-months old). Any Warranty claim

without the required information will be referred back to your Expert

Retailer from whom you purchased it.

Due to continual technical improvements please check online or with your Stovax retailer for the most up to date parts

lists.

Only use Genuine Stovax spares when servicing your appliance.

All of our essential spare parts and consumable items are available to purchase from our webshop at

www.stovaxspares.com.

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Stovax Vogue Seite 11

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