Bedienungsanleitung Strong SRT24HB3003 (Seite 21 von 23) (Englisch)

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6.2.5 Software update via USB

From time to time you can check if there is an improved software version available. This can be viewed

and downloaded from our website www.strong.tv. Search the model number on our website's service

support section. If there is an improved software version you can download the file and copy it to the

root of a USB device. Then press pq button to select Software Update (USB) from the SETUP menu on

your TV. Afterwards plug your USB device into the USB slot and pressENTER to update the respective

software. Confirm with Yes using t u. When the update is completed, remove the USB stick, disconnect

your device from the main power supply and plug in again.

7.0 TROUBLESHOOTING

There maybe various reasons for abnormal operation of your TV set. Check your TV set according to

the general procedures shown below. Additionally, we strongly recommend reading the detailed

troubleshooting of your TV set in the full user manual available on our website www.strong.tv. If your TV

set does not work properly after checking the general and detailed troubleshooting, please contact your

dealer, the local Service Hotline, or send an email to our support via www.strong.tv. DO NOT try to open

or disassemble your TV set. It may cause a dangerous situation and the warranty will be void.

Problem Possible cause and solution

The LED/Standby indicator

does not light up

1. Check whether the power connector is completely plugged at

the TV and into power socket.

2. Make sure that the switch on multipoint connectors is

switched ON as well.

3. The electrical outlet may be damaged.

4. STBY LED is defective.

No Signal 1. The TV is not connected to a signal source (DVB-C, DVB-S/S2

or DVB-T/T2) or the antenna (terrestrial or satellite antenna)

is maybe not aligned correctly respectively the according

connection and distribution equipment might show

malfunction, incompatibility or defectives.

2. DVB-T/T2: Active antennas need antenna power switched ON

or external power connected.

Antenna is maybe out of digital signal reception in your area. Check

reference from service providers about coverage.

3. DVB-S/S2: Incorrect values of some tuner parameters (e.g. one

or some channel(s) changed to another transponder or are no

longer emitted).

Incorrect values of LNB parameters.

The picture and sound

remain frozen, or macro

blocks or similar distortion

are visible on the screen.

DVB-S/S2,DVB-T/T2: The reception signal is too weak or disturbed by

electromagnetic, high-frequency, or other interference signals. DVB-T/

T2 : Disturbances caused by signal reflections.

DVB-C, DVB-S/S2: The connection cables at the signal source are too

long (too high attenuation).

DVB-T/T2, DVB-S/S2: The antenna is not properly adjusted or got

misaligned after storm etc.

English

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