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What this warranty does not cover:
Parts that normally require replacement.
• Damage, failure, loss or deterioration due to ordinary wear and tear, abuse, misuse, improper
use, negligence, accident, faulty installation, placement and operation, improper maintenance,
unauthorised repair and exposure to unreasonable temperatures or conditions. This includes
damage caused by misusing essential oils or water treatments and cleaning solutions.
•Damage resulting from inadequate packaging or carrier mishandling of returned products.
•Incorrect installation or loss of accessories such water tank etc.
•Shipping and transportation costs to and from any place of repair.
• Direct, indirect, special or consequential damages of any kind, including loss of profits or
other economic losses.
• Transportation damage of a unit shipped from one of our retailers. Please contact them
directly.
This warranty does not cover damages or defects caused by or resulting from failure to conform
strictly to Coplax’s specifications in connection with the installation, operation, use, maintenance
or repair of the Coplax device.
REPAIRS / DISPOSAL
• Repairs to all electric devices (including replacement of the power cable) may only be
performed by authorised experts. Carrying out inappropriate repairs voids the warranty and
no liability shall be accepted.
• If the power cable has become damaged, it must be replaced by the manufacturer, an official
service partner or a qualified person in order for further damage to be avoided.
•Never operate the device if the cable or the plug is damaged, if the device has malfunctioned
or if the device has been dropped or damaged in any other way (i.e. with cracks or breakages
to the casing).
•Do not use any sharp, abrasive objects or corrosive chemicals.
•Any old devices must be immediately rendered unusable (unplug power cable) and taken to
the appropriate waste collection point.
•This device must not be disposed of with household refuse. Please dispose of this device
at the appropriate waste collection centre. Collecting and recycling electrical and elec-
tronic waste saves valuable resources.
The packaging material is recyclable. Dispose of the packaging in an environmentally friendly
way and ensure that it is taken to a collection centre for recyclable materials.
• If electrical devices are disposed of in an unregulated way, the effects of weathering can cause
hazardous substances to contaminate the groundwater and the food-chain or can result in a
burden on flora and fauna for years to come.
TWO YEAR WARRANTY
During the warranty period of 2 years after the purchase of the appliance, we will repair or
replace (at our discretion) any device or part of a device shown to be defective in terms of
materials or workmanship without you incurring any cost for the replacement parts or work
undertaken.
WITH THE EXCEPTION OF THE WARRANTY PROVIDED ABOVE, Coplax DOES NOT OFFER ANY
IMPLICIT GUARANTEE, WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE WITH RESPECT TO THE PRODUCT FOR ANY PERIOD AFTER EXPIRY OF THE
WARRANTY. Coplax will, at its sole discretion, repair or exchange a product under warranty. NO
credit will be issued. The remedies described above are your sole remedies in the event of any
breach of the warranty provided above.
Who is covered by the warranty?
Any original owner of a privately-owned Coplax appliance, who can provide a dated proof of
purchase in the form of an invoice or receipt, is covered. The warranty is not transferable. The
original dated proof of purchase (a copy needs to be faxed, e-mailed, mailed) prior to returning
the unit. Please provide the model number of your appliance and a detailed description (preferably
typed) of the problem with the item. Enclose your description in an envelope and tape it directly
to the appliance before the box is sealed. Do not write anything on or alter the original box in any
way.
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