Bedienungsanleitung Sunbeam PB2000 (Seite 15 von 16) (Englisch)

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Should you experience any difficulties with your

product during the warranty period, please contact

our customer service line for advice on 1300 881 861

in Australia, or 0800 786 232 in New Zealand.

Alternatively, you can send a written claim to

Sunbeam to:

Australia

Units 5 & 6, 13 Lord Street

Botany NSW 2019 Australia

New Zealand

26 Vestey Drive

Mt Wellington, Auckland New Zealand

Upon receipt of your claim, Sunbeam will seek to

resolve your difficulties or, if the product is defective,

advise you on how to obtain a replacement or refund.

To assist us in managing warranty claims, we

recommend you register your product as soon as

practicable after purchase by creating a MySunbeam

account on our website and send a copy of your

original receipt to Sunbeam.

In order to make a claim under our warranty, you must

have the original proof of purchase documentation for

the product and present it when requested .

Should your product develop any defect within

12 months of purchase because of faulty materials

or workmanship, we will replace or repair it, at our

discretion, free of charge. A product presented for

repair may be replaced by a refurbished product

of the same type rather than being repaired.

Refurbished parts may be used to repair the product.

Our replacement or repair warranty only applies

where a defect arises as a result of faulty material

or workmanship during the warranty period. Your

warranty does not cover misuse or negligent handling

(including damage caused by failing to use the

product in accordance with this instruction booklet),

accidental damage, or normal wear and tear.

Your warranty does not:

• cover freight or any other costs incurred in

making a claim, consumable items, accessories

that by their nature and limited lifespan require

periodic renewal (such as filters and seals) or any

consequential loss or damage; or

• cover damage caused by:

- power surges, power dips, voltage supply problems,

or use of the product on incorrect voltage;

- servicing or modification of the product other than

by Sunbeam or an authorised Sunbeam service

centre;

- use of the product with other accessories,

attachments, product supplies, parts or devices

that do not conform to Sunbeam specifications; or

- exposure of the product to abnormally corrosive

conditions; or

• extend beyond 3 months if the product is used

in commercial, industrial, educational or rental

applications.

The benefits given to you by our warranty are in addition

to other rights and remedies under law in relation to the

product.

In Australia our goods come with guarantees that cannot

be excluded under the Australian Consumer Law. You are

entitled to a replacement or refund for a major failure

and for compensation for any other foreseeable loss or

damage. You are also entitled to have the goods repaired

or replaced if the goods fail to be of acceptable quality

and the failure does not amount to a major failure.

Our goods also come with guarantees that cannot be

excluded under the New Zealand Consumer Guarantees

Act.

If your warranty claim is not accepted, we will inform

you and if requested to do so by you, repair the

product provided you pay the usual charges for such

repair. You will also be responsible for all freight and

other costs.

Should your product require repair or service after the

warranty period, contact your nearest Sunbeam service

centre. For a complete list of Sunbeam’s service

centres, visit our website or call our customer service

line for advice on 1300 881 861 in Australia,

or 0800 786 232 in New Zealand.

This Sunbeam product is covered by a 12 month replacement or repair

warranty, which is in addition to your rights under the Australian Consumer

Law (if your product was purchased in Australia) or New Zealand Consumer

Guarantees Act (if your product was purchased in New Zealand).

12 Month Warranty

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Sunbeam PB2000 Seite 15

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