3. Use a vacuum cleaner to remove dust and lint on the metal grid of the heater.
4. Wipe the heater with a dry cloth to remove dust and a damp cloth (not wet) to clean off strains.
5. Do not use detergents, abrasive cleaning powder or polish of any kind on the body of
the heater, as these can damage the finish.
STORAGE
Store the heater in a cool dry place. To prevent dust and dirt getting in the heater, use the old packaging to
repack the unit.
If the heater is not used regularly or if it is store uncovered, the heater may produce small amounts of smoke
and/or smell upon first use. This is normal; it is due to the accumulation of humidity and dust on the heating
element.
CHECK THE HEATER BEFORE REPAIRING
Heater not warm
1. Check if the heater is turned on or not?
2. Check the Thermostat Control Knob is on maximum position or not?
3. Check if any objects are covering the unit or not?
Heater not operating
1. Check if the power cord is plugged into an electrical outlet or not?
2. Check if the electrical supply in the house or the main fuse is working or not?
3. Make sure the power switch is on.
4. Check if the Thermostat Control Knob is on maximum position. (Ensure the light indicator is on)
If after following the above checks the heater is still not operating please contact the manufacturers’ service
agent. All repairs must be referred to authorized personnel from authorized retailer.
Important: Any tampering with the appliance will invalidate the warranty. Repairs carried out improperly and
by unqualified persons may have serious consequences for the user.
•
You can claim the device within 24 months from date of purchase (receipt).
•
A free replacement or repair will be excluded from prior improper product handling.
•
Defects in wear parts, consumables, as well as cleaning, maintenance or replacement of said parts are
therefore with costs.
•
If you want to make a complaint, please bring the entire device in its original packaging and with proof of
purchase to your dealer. For a timely and convenient service register, visit our website www.suntec-
wellness.de and learn more.
•
Without a proof of purchase, generally there will be no repair or replacement.
•
In the event that the complaint case is analogous to our terms of service, all defects of the device or its
accessories due to material or manufacturing defects will be eliminated by repair or, at our discretion,
replacing the unit.
•
The damage of accessories does not automatically lead to a free exchange of the whole device. In these
cases, please contact your dealer. Glass breakage, or breakage of plastic parts are always to charge.
•
The dealer or repair service can perform the repair after the expiration of warranty against charge.
This product must not be disposed of via normal household waste after its service life, but must be
taken to a collection station for the recycling of electrical and electronic devices. The symbol on the
product, the operating instructions or the packaging indicates such disposal procedures. The
materials are recyclable in accordance with their respective symbols. By means of re-use, material
recycling or any other form of recycling old appliances you are making an important contribution to
the protection of our environment.
Please ask your local council where your nearest disposal station is located.
As part of our extended producer responsibility, this product is indicated in accordance to the European
Directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). The aim is to avoid, reduce, and
environmentally friendly disposal of electronic waste. Please help actively to protect the environment and
dispose electronic waste through local collection points. The packaging and this manual can be recycled.
The device meets the essential health and safety requirements of the European Union. The EC declaration of
conformity is the basis for CE marking this unit.
