• Conguration of the graphical user interface (without the hardware acceleration
feature of the graphics card).
• Installation of the boot manager in the MBR of the rst hard disk without modi-
fying the BIOS mapping.
• Setup of Internet access with a supported PCI ISDN card or external serial modem
(not USB). Conversely, setup of DSL based on PPPoE with a supported NIC.
• Basic conguration of a supported WLAN adapter.
• Basic conguration of an ALSA-supported PCI sound card.
• Basic conguration of a locally-attached compatible printer with YaST.
• Basic conguration of an IDE CD writer for use with k3b (CD burning application)
without changing the jumper setting.
• Conguration of a supported PCI ethernet card for LAN access with either DHCP
(client) or static IP. This does not include the conguration of the LAN or any
other computers or network components. It also does not cover the conguration
of the computer as a router. Fault analysis is limited to checking for proper
loading of the kernel module and the correct local network settings.
• Conguration of an e-mail client (Evolution and KMail) for collecting mail from
a POP3 account. Fault analysis is limited to checking for proper settings in the
e-mail client.
• Support for the package selection KDE Desktop or GNOME Desktop.
• Upgrade from the previous version of the product.
• Kernel updates (only ocial Novell update RPMs).
• Installation of bug xes and security updates from the ocial update server
using online update or the manual method.
For a detailed listing of the subjects covered by the free installation support, check
http://support.open-slx.com/products/suselinux/support_overview.html.
In case you are not sure if your support is covered, please do not hesitate to give us
a call. We are happy to assist.
8.6.1.1 Contact Information for Free Installation Support
Reach our support sta under the following links and phone numbers. Our installation
support is oered through call back. After your problem description our sta either
tries to call you back in the next 2 hours or arrange a time for a call back. Please
register your product at http://www.open-slx.com/register prior to your support
request.
•
http://support.open-slx.com/eService
Help and Documentation 125
