Make sure that you are using a good quality SD card in your camera. Tasco recommends SanDisk® SD Cards
up to 32GB.
If the SD card has its write protect switch in the lock position, the camera will not take images.
If you have used an SD card in another device before inserting it in your Tasco Trail Camera, you might want to
try formatting the card using the “Format” option in Setup Mode (pg. 8). Make sure you have backed up any
important files first, as formatting will erase all previous files. In some cases, other devices may change the
formatting of the SD card so that it will not work properly with the Tasco Trail Camera.
Camera won’t power up
Make sure that you have installed all batteries in the battery compartment, filling all battery spaces with no
“gaps”. Note-the camera may be operated with only 4 batteries if necessary, but they will need to be changed
more frequently.
Tasco recommends using a full set of 8 Energizer® Lithium AA batteries.
Make sure that the batteries are installed correctly, observing proper polarity. Always place the negative (flat)
end of each battery in contact with the spring side of its slot inside the camera.
After moving the switch from “OFF” to “AIM” or “ON”, make sure that the switch is correctly in position to
ensure the proper mode (avoid positions “between” two modes).
Do not move the switch directly from “ON” to “AIM”- always move the switch all the way down to “OFF” first,
then back up to “AIM”.
Still Photo and/or Video Quality Problems
Night photos or videos appear too dark
a) Check the battery indicator icon to see if battery power is full. The flash will stop operating near the end of
the battery life.
b) You will get the best results when the subject is within the ideal flash range, no farther than 40 feet from the
camera. Subjects may appear too dark at greater distances.
c) Please note that when the camera is set for a rapid sequence (burst) or 3 Photos, or with very short Interval
settings, some images may appear darker than others due to the quick response and rapid retriggering of the
camera, allowing less time for the flash to fully recharge before firing again.
Daytime photos or videos appear too dark
a) Make sure that the camera is not aimed at the sun or other light sources during the day, as this may cause
the auto exposure to produce darker results.
Night photos or videos appear too bright
a) You will get the best results when the subject is within the ideal flash range, no closer than 10’ (3m) from the
camera. Subjects may appear too light at closer distances.
Daytime photos or videos appear too bright/dark
a) Make sure that the camera is not aimed at the sun or other light sources during the day.
Red, green or blue color cast
a) Under certain lighting conditions, the sensor can become confused resulting in poor color images.
b). If this is seen on a consistent basis, then the sensor may need servicing. Please contact Tasco customer
service.
Video clips are too short/end prematurely
