Bedienungsanleitung Taurus 913600A - Cuina Mestre (Seite 32 von 36) (Englisch, Französisch, Portugiesisch, Spanisch)

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Thank you for purchasing a Taurus product. Taurus guarantees that your

product has been thoroughly inspected and tested before being dispatched

and is free from mechanical and electrical defects and complies with the ap-

plicable safety standards. With every Taurus product purchased you get a 2 year

warranty as detailed in the terms and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship

develop, under normal domestic use, within 12

months from the original date of purchase please

return the product to the store from where it was

purchased for a refund or replacement.

Second Year – 1 Year Extended Warranty

Taurus takes pride in their product quality and

therefore offer an extended 12 month warranty

over and above the 1 Year Retail Warranty. Should

defects due to faulty material or workmanship

develop, under normal domestic use, after the 12

month period and within 24 months from the origi-

nal date of purchase, please return the product

postage pre-paid to Taurus for repair. Taurus will re-

pair the product free of charge and return it to you

directly. Taurus will replace a product with a similar

product in the same or better condition, if the

repair cannot be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid

for customers who have registered their warranty

online at www.taurusappliances.co.za within the

first year after making their purchase. See overleaf

for details and instructions.

Before returning your product, check the

following:

• Your household mains supply socket is in good

condition, working and switched on.

• The mains supply circuit is not overloaded (White

trip switch on your DB board is off).

• You have read the trouble shooting guide in your

Instructions for Use.

• All accessories and parts are present.

The following conditions apply:

1. Please ensure you retain your receipt as this must be

presented when making a claim under the terms of the

guarantee. It is impossible to determine the guarantee

period without proof of purchase, so please keep this in

a safe place. (NB. Your guarantee can be scanned onto

the Taurus web site for safe storage – see reverse side

for details.)

2. If a refund or exchange is required the product must

be complete with all accessories, parts and packaging.

Missing parts will render the guarantee void.

3. Upon receipt of your appliance, check it for any trans-

port damage to ensure it is safe for use. Return it to the

store as soon as possible for exchange if damaged.

The guarantee is void if products are damaged after

use, so please do not use the damaged product.

4. Your product is designed for normal domestic house-

hold use. Failure to read and comply with the instruc-

tions for use, cleaning and maintenance will render

your guarantee void, so please read these instructions

carefully to ensure your safety, and to get the most

effective use from the product. (e.g. not removing lime

scale; water deposits; insect infestation, and/or burnt

products)

5. Any abuse, negligent, improper or accidental use

or care will render the guarantee void and Creative

Housewares (Pty) Ltd will not be liable for any loss or

damage.

6. Any attempted repair, or replacement of unauthorised

parts will render the guarantee void, so please contact

an authorised service centre or service agent for any

service or repair requirements.

7. NB: The guarantee on replaced products will be from

the original date of purchase and not from when the

date replacement was made.

8. All repairs carry a 3 month guarantee even if this falls

outside of the 2 year guarantee period.

9. Taurus will attempt to conduct repairs within reasonable

time in line with industry standards but cannot be held

responsible or liable for any circumstances not under

our control.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the

warranty period, this service is still available however all

transport/postage, spares and labour costs will be for the

customers’ account. All chargeable repairs will require

the customers’ written acceptance of the quote. Once

the go-ahead has been received Taurus will undertake to

conduct the repair within a reasonable time and maintain

the condition of the product as received. All repairs are

guaranteed for 3 months from the date of the repair.

For any service, enquiries and complaints please contact

our Customer Care on 086 111 5006 or e-mail help@

creativehousewares.co.za from 08h00 to 15h00 Monday

to Friday excluding public holidays. Please also note

that the company is normally closed for 2 weeks around

Christmas and New Year.

Please send all products for repair postage pre-paid to

one of the service centres listed on the back of this page.

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