PROBLEM CAUSES SOLUTIONS
Water drips from
the holes in the
soleplate.
The chosen temperature is too
low and does not allow for the
formation of steam.
You are using steam while the iron
is not hot enough.
You are using the Shot of Steam
button too often.
There is too much steam.
You have stored the iron
horizontally, without emptying it
and without setting it to .
Position the thermostat in the steam range
(from •• to MAX).
Wait until the thermostat light goes out.
Wait a few seconds between each use of
the button.
Reduce the steam.
Always store your iron on its heel.
Brown streaks
come through the
holes in the
soleplate and
stain the linen.
You are using chemical descaling
agents.
You are not using the right type of
water.
Fabric fibres have accumulated
in the holes of the soleplate and
are burning.
Your linen has not been rinsed
sufficiently or you have ironed a
new garment before washing it.
Do not add any descaling agents to the
water in the water tank.
Perform a self-cleaning operation and
consult the section "What water to use?".
Perform the self-cleaning operation and
clean the soleplate with a damp sponge.
Vacuum the holes of the soleplate from
time to time.
Make sure that your laundry is rinsed
sufficiently so as to remove any deposits
of soap or chemical products on new
clothes.
The soleplate is
dirty or brown
and can stain the
linen.
Your are ironing with an
inappropriate setting
(temperature too high).
Clean the soleplate as indicated above.
Select the appropriate setting.
There is little or no
steam.
The water tank is empty.
The anti-calc valve is dirty.
Your iron has a build-up of scale.
Your iron has been used dry for
too long.
Fill it.
Clean the anti-calc valve.
Clean the anti-calc valve and carry out a
self-clean.
Carry out a self-clean.
The soleplate is
scratched or
damaged.
You have placed your iron flat on
a metallic rest-plate or ironed
over a zip.
Always set your iron on its heel.
If there is a problem
GB
Environment protection first !
If you have any problem or queries, please contact our Customer Relations team first for expert help
and advice:
0845 602 1454 - UK \ (01) 4751947 - Ireland or consult our website - www.tefal.co.uk
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
Steam or water
comes out from
the iron as you
finish filling the
tank.
The spray does
not spray.
The steam control is not set to .
The water tank is overfilled.
There is not enough water in the
water tank.
Check that the steam control is set to .
Never overfill the water tank. Empty out
the excess.
Fill up the water tank.
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