7
Troubleshooting
TROUBLE POSSIBLE REASONS TREATMENT
The appliance beeps and the display
shows .
• The appliance is unable to build up
pressure
• Check that the lid is closed properly
and that the valve is in the correct
position - fig. 11
The appliance automatically switches
to Keep Warm without going through
a complete cooking cycle
• When there is not enough water in
the cooking pot, the appliance will
go into safety mode
• Add more water in the cooking pot
and restart the cooking cycle
Lid will not lock
• The sealing gasket is not installed
properly
• The float stays up
• Replace the sealing gasket in
position
• If this occurs just after cooking, remove
the valve. Then close the lid and place
the valve back into position. If the
product has not been used and is cold,
push the push rod in directly with your
hands.
Cannot open the lid after steam released
• The float is still up
• In certain rare cases after your
appliance has depressurised, the
pressure indicator may remain in
the high position meaning that the
lid cannot be opened.
• In this case, allow your appliance to
cool off completely so as to be sure
that there is no more pressure inside
it. The amount of time it takes for
your appliance to cool off depends
on the quantity of food that has
been cooking inside it.
• Only then should you gently push
the float valve using tongs. Make
sure you keep your face well away
from the handle.
Air escape from the rim of the lid
• No sealing gasket
• Food stuck in sealing gasket
• Sealing gasket needs to be replaced
• Lid not locked properly
• Install the sealing gasket
•
Clean the sealing gasket
•
Replace the sealing gasket
• Lock the lid again
Steam is released from the float valve
• Food stuck in the sealing gasket of
the float valve
• The sealing gasket on the float is
too old
• Clean the sealing gasket
• Replace the sealing gasket
• Change the sealing gasket every
two years
The float cannot rise
• The pressure limit valve is not
placed properly
• Not enough food and water
• Steam is released from the rim of
the lid and the pressure limit valve
• Place the device to
• Put more food and
water in the inner pot
• Send the product to our service
center for repair
