PROBLEM POSSIBLE CAUSE
SOLUTION
Water drips from the
holes in the soleplate.
The iron drips
when you start ironing.
The chosen temperature is too
low and does not allow for the
formation of steam.
You are using steam while the iron
is not hot enough.
You are using the Shot of Steam
button too often.
There is too much steam.
You have stored the iron horizon-
tally, without emptying it and
without setting it to
.
You have removed the anti-scale
rod to fill your iron.
Position the thermostat in the steam range
(from •• to MAX).
Wait until the thermostat light goes out.
Wait a few seconds between each use of the
button.
Reduce the steam.
See the section "Storing your iron".
Do not extract the anticalc valve when filling
the iron.
Brown streaks come
through the holes in the
soleplate and stain the
linen.
You are using chemical descaling
agents.
You are not using the right type of
water.
Fabric fibres have accumulated in
the holes of the soleplate and are
burning.
Your linen has not been rinsed
sufficiently or you have ironed a
new garment before washing it.
Do not add any descaling agents to the water
in the water tank.
Perform a self-cleaning operation and consult
the chapter "What water should I use?".
Perform the self-cleaning operation and clean
the soleplate with a damp sponge. Vacuum
the holes of the soleplate from time to time.
Make sure that your laundry is rinsed
sufficiently so as to remove any deposits of
soap or chemical products on new clothes.
The soleplate is dirty or
brown and can stain the
linen.
Your are ironing with an inappro-
priate program (temperature too
high).
You are using starch.
Clean the soleplate as indicated above. Select
the appropriate program.
Clean the soleplate as indicated above.
Always spray starch onto the reverse side of
the fabric to be ironed.
There is little or no
steam.
The water tank is empty.
The anti-calc valve is dirty.
Your iron has a build-up of scale.
Your iron has been used dry for too
long.
Fill it.
Clean the anti-calc valve.
Clean the anti-calc valve and carry out a self-
clean.
Carry out a self-clean.
The soleplate is scrat-
ched or damaged.
You have placed your iron flat on a
metallic rest-plate or ironed over a
zip.
Always set your iron on its heel.
Do not iron over zips.
Steam or water come
from the iron as you
finish filling the tank.
The steam control is not set to the
position.
The water tank is overfilled.
Check that the steam control is set to the
position.
Never exceeed the Max level.
The spray does not
spray.
The water tank is not filled enough. Fill up th water tank.
If you have any problem or queries, please contact our
Customer Relations team first for expert help and advice.
0845 602 1454 - UK / (01) 677 4003 - ROI or consult our website - www.tefal.co.uk
19
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