8
PROBLEMS CAUSES SOLUTIONS
White streaks come
through the holes
in the soleplate.
Your boiler has a build-up of scale
because it has not been rinsed
out regularly.
Rinse out the boiler.
Brown streaks
come through the
holes in the
soleplate and stain
the linen.
You are using chemical descaling
agents or additives in the water
for ironing.
Never add this type of product in the
water tank or in the boiler (see § “for
what water may be used”). Contact
an Approved Service Centre.
The soleplate is
dirty or brown and
may stain the
linen.
You are ironing at too high a
temperature.
See our recommendations regarding
temperature control setting.
Your linen is not rinsed sufficiently
or you have ironed a new garment
before washing it.
Ensure linen is rinsed thoroughly to
remove any soap deposits or
chemicals on new garments which
may be sucked up by the iron.
You are using starch. Always spray starch on the reverse
side of the fabric to be ironed.
There is no steam
or there is little
steam.
The water tank is empty (red light
on).
Fill the tank and press the "Restart"
button until the indicator goes out.
The soleplate temperature is set to
the maximum.
The generator is working but steam
is very hot and dry As a
consequence, it is less visible.
Steam escapes
from the rinse
plug.
The rinse plug has not been
tightened correctly.
Tighten the rinse plug correctly.
The rinse plug seal is damaged. Contact an Approved Service Centre
to order a new rinse plug seal.
The generator is faulty. Stop using the generator and
contact an ApprovedService Centre.
The red “water tank
empty” light is on.
The water tank is empty.
Press the Restart button on the control
panel until the indicator goes out.
Steam or water
escapes under the
appliance.
The generator is faulty. Stop using the generator and
contact an Approved Service Centre.
While ironing your
steam generator
can make a loud
electric pump noise
This is normal and is the pump
injecting water into the boiler, or
the steam valve opening.
Refill your water tank (see page 6 for
filling the water tank)
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a civic waste disposal centre.
If you have any problems or queries please call our Customer Relations team first for expert
help and advice: 0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
