8
PROBLEMS CAUSES SOLUTIONS
Water streaks appear
on the linen.
White streaks come
through the holes in
the soleplate.
Your ironing board is saturated with
water because it is not suitable for use
with a steam generator
Your boiler has a build-up of scale be-
cause it has not been rinsed out regu-
larly.
Check that your ironing board is suitable.
Rinse the anti-scale valve (see the “desca-
ling your generator” section).
Brown streaks come
through the holes in
the soleplate and stain
the linen.
You are using chemical descaling agents
or additives in the water for ironing.
Never add this type of product in the water
tank or in the boiler (see § “for what water
may be used”). Contact an Approved Ser-
vice Centre.
The soleplate is dirty or
brown and may stain
the linen.
You are ironing at too high a tempera-
ture.
See our recommendations regarding tem-
perature control setting.
Your linen is not rinsed sufficiently or you
have ironed a new garment before wash-
ing it.
Ensure linen is rinsed thoroughly to remove
any soap deposits or chemicals on new gar-
ments which may be sucked up by the iron.
You are using starch. Always spray starch on the reverse side of
the fabric to be ironed.
There is no steam or
there is little steam.
The water tank is empty (red light is
flashing).
Fill the tank and press the "OK" button until
the indicator goes out.
The soleplate temperature is set to the
maximum.
The generator is working but steam is very
hot and dry As a consequence, it is less visi-
ble.
Steam escapes from
the rinse plug.
The anti-scale valve plug has not been
tightened correctly.
Tighten the anti-calc valve plug correctly.
The anti-scale valve plug is damaged. Contact an Approved Service Centre to
order a new rinse plug seal.
The generator is faulty. Stop using the generator and contact an
Approved Service Centre.
The red “water tank
empty” is flashing.
The water tank is empty. Press the «OK» button on the control panel
until the indicator goes out.
Steam or water es-
capes under the ap-
pliance.
The generator is faulty. Stop using the generator and contact an
Approved Service Centre.
The “anti calc” indica-
tor is flashing.
You have not pressed the “OK” button. Press the "OK" button until the indicator
goes out.
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a civic waste disposal centre.
If you have any problems or queries please call our Customer Relations team first for expert
help and advice: 0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
