5
PROBLEMS CAUSES SOLUTIONS
White streaks come
through the holes in
the soleplate.
Your boiler has a build-up of scale
because it has not been rinsed out
regularly.
Rinse out the boiler.
Brown streaks come
through the holes in
the soleplate and stain
the linen.
You are using chemical descaling agents
or additives in the water for ironing.
Never add this type of product in the water
tank or in the boiler (see § “for what water
may be used”). Contact an Approved
Service Centre.
The soleplate is dirty or
brown and may stain
the linen.
You are ironing at too high a
temperature.
See our recommendations regarding
temperature control setting.
Your linen is not rinsed sufficiently or you
have ironed a new garment before
washing it.
Ensure linen is rinsed thoroughly to remove
any soap deposits or chemicals on new
garments which may be sucked up by the
iron.
You are using starch. Always spray starch on the reverse side of
the fabric to be ironed.
There is no steam or
there is little steam.
The water tank is empty (red light is
flashing).
Fill the tank and press the "OK" button until
the indicator goes out.
The soleplate temperature is set to the
maximum.
The generator is working but steam is very
hot and dry As a consequence, it is less
visible.
Steam escapes from
the rinse plug.
The rinse plug has not been tightened
correctly.
Tighten the rinse plug correctly.
The rinse plug seal is damaged. Contact an Approved Service Centre to
order a new rinse plug seal.
The generator is faulty. Stop using the generator and contact an
Approved Service Centre.
The red “water tank
empty” light is flashing.
The water tank is empty. Press the “OK” button on the control panel
until the warning light goes out.
Steam or water
escapes under the
appliance.
The generator is faulty. Stop using the generator and contact an
Approved Service Centre.
While ironing your
steam generator can
make a loud electric
pump noise.
The “anti calc”
indicator is flashing.
This is normal and is the pump injecting
water into the boiler, or the steam valve
opening.
Your generator requires descaling .
If necessary refill your water tank (see page
3 for filling the water tank).
The next time you use your iron, press and
hold the "OK" button for a few seconds on
the control panel to turn off the orange
"anti-scale" light.
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a civic waste disposal centre.
If you have any problems or queries please call our Customer Relations team first for expert
help and advice: 0845 602 1454 - UK / (01) 677 4003 - ROI
or consult our website - www.tefal.co.uk
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