19
EN
NL
Do you need any extra sets of pots?
Please phone Customer Service on 1800 083 325
(Australia) or 0800 700 711 (New Zealand).
Operating problems
PROBLEMS POSSIBLE CAUSES RESOLUTION
The appliance is not working. • Connection.
• First check the appliance
connection.
The appliance is properly
connected but does not work.
• Technical problem.
• Contact your dealer or a SEB
approved service centre.
My middle preparations have
gone wrong.
• You have put the support for
the pots the wrong way round.
• Put the support in place for
suspending the pots.
I am making milk desserts
(prog 3). The appliance started
and suddenly the indicator
started flashing and the
appliance starting beeping
intermittently.
• There is no water in the base
of the appliance.
• Stop the appliance and add
water to the base as indicated
in the instructions.
Wait 2 or 3 minutes and start
the process again.
The appliance stopped after
beeping during the cycle.
• There is no more water in the
base of the appliance.
• Open the product carefully
covering your fingers with a
towel or use oven gloves and
add water.
A lot of steam is coming from
the appliance.
• The pot support or the
appliance lid is not positioned
properly.
• Properly position the pot
support or lid.
The preparations do not turn out
well.
• Incorrect programme chosen.
• Check that the right programme
was used according to the type
of preparation desired.
I used the wrong programme.
• Hold down the key to return
to the initial menu.
